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DoubleTree by Hilton - London Hyde Park: Traveler Reviews

4.0 of 5
150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park) (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
DoubleTree by Hilton - London Hyde Park
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53%
Ranked #574 of 1,077 hotels in London
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638 reviews from our community

Traveler rating
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Families
88
 
Couples
211
 
Solo
45
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Kesgrave
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 12 cities Reviews in 12 cities
83 helpful votes 83 helpful votes
“Under refurbishment but big improvements made”
4 of 5 stars Reviewed February 19, 2013

I stayed in this hotel about 6 months ago and if I had written a review based on that stay it would have been very poor but I gave it another chance this week and got one of the newly refurbished rooms which was very nice with good finishes and windows that kept the heat in and the sound out which is not the case for the non refurbished rooms.

I had a room at the back of the hotel on the 4th floor and although there is strange smell as you walk along the corridor a bit like leather in a new car the new rooms have good A/C, flat screen TV coffee maker and walk in shower. All worked well with the exception of the shower which was barely warm in the morning. When I mentioned it on check out I was told this was because the top floor was still being refurbished which is an unusual reason for a cold shower.

The public areas of the hotel have not been refurbished yet and I am sure before the hotel is fully adopted by doubletree they will be upgraded.

Breakfast is pretty average but ok with a nice outlook for the restaurant in the morning. The hotel is about 2 minutes walk from Bayswater tube station on the central line and you will walk past the Hilton Hyde Park on the way. Having stayed at both I would probably say go for the Doubletree if you know you can get a refurbished room. If you walk it the other direction it is about 10 min walk to Notting Hill tube station.

Room Tip: Only stay if you can get a refurbished room
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review
February 20, 2013
Dear Guest

Many thanks for your valued feedback it is great to see you like the improvements. We also have great plans for the ground floor and it wil be stunning when finished. The water issue has been resolved now we have new pumps and boosters which had to be changed as part of the refurbishment. All windows of guest rooms have now been replaced and very soon we will have no old rooms for sale.

We very much look forward to seeing you again in the near future.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Fantastic refurbed rooms with wonderful views”
5 of 5 stars Reviewed February 19, 2013 via mobile

Yes the refurb is still ongoing as it transfers to Hilton Doubletree brand but its not intrusive. Our room was a deluxe queen on the 5th floor overlooking Hyde park.
The quality fit and finish of the room is first class and without doubt the most conformable bed we've ever slept in. Wonderful bathroom and funiture.
A really nice touch is the proper nespresso coffee machine ( although my girlfriend hoped that there would be a George clooney too)
The welcome was warm efficient and fabulous and very accomidationg too.
The dinner was good and breakfast fit for a king.
A wonderful experience overall with the flexability of a late check out and free wifi.
I wonderful stay and great location for exploring central London and environments
I was more than impressed and albeit it was an offer via groupon it was well worth the money
A big thank you to Hilton Doubletree & the team at this hotel

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review
February 20, 2013
Dear Guest

thank you so much for your great and much appreciated feedback. It brings a smile to all our faces when we get reviews like this and is great to see how well liked our new rooms are.

Best Regards
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1 review
“Great location, great rooms, friendly staff!”
5 of 5 stars Reviewed February 17, 2013 via mobile

Stayed in one of the newly renovated rooms and they were lovely spacious, modern and clean. Renovation is to a high standard with coffee maker and large flat screen tv. Had a ploblem with our door lock on room and we were moved to anouther room straight away with a huge apology, would stay again and recommend.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Richjg1 about DoubleTree by Hilton - London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review
February 18, 2013
Dear Guest,

We are so glad you love the new rooms a lot of thought has gone into making them as great as possible for our guests and early feedback is certainly indicating we have done that.

Thanks for the feedback and we hope to see you soon


Best Regards
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1 review
“Was a really nice hotel only down fall was the drilling and banging early hours of the morning”
3 of 5 stars Reviewed February 16, 2013 via mobile

I was very impressed with the hotel, the staff where very attentive was very clean the food was good, was a nice place to stay. The only downfall to my one night stay was the wake up call of the banging and the drilling early hours of the morning, as the hotel is going under reservation at the moment but I do believe that when the work is finished it would definitely be somewhere I would like to stay again. I would rate this as a 4 star hotel. I was very pleased with the groupon deal and would visit this hotel again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jadelauren22 about DoubleTree by Hilton - London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review
February 18, 2013
Dear Guest,

Thank you for taking the time to provide such positive feedback. We are glad you had a great stay and we hope to see you again shortly.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
1 review
1 helpful vote 1 helpful vote
“Much better than the reviews”
3 of 5 stars Reviewed February 16, 2013

I read the reviews after I made the booking, so it was feeling that I will be stuck in a bad hotel. Once I arrived, I was greeted by a very nice gentleman on the reception who quickly checked me in and told me all I needed to know about the hotel. The room was ok, excellent hotel location, the service is excellent, clean and the staff very friendly.
The hotel is doing some renovations, so if you sleep in after 9:00 expect construction noise that would last all day. The paid internet was not 100%, some disconnections and slow speed
Overall, I had a good experience. I think once they are done fixing the hotel it will be a great place to stay at

Room Tip: Make sure you get the new rooms !
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Muhannad H about DoubleTree by Hilton - London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review
February 18, 2013
Dear Guest,

we are very happy you had a great stay and were welcomed so warmly. We are getting lots of rooms back now and they are super. We look forward to seeing you agian in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about DoubleTree by Hilton - London Hyde Park

Also Known As:
Ramada London Hyde Park Hotel
Ramada London Hyde Park Hotel London
Ramada Hotel Hyde Park
Hyde Park Ramada
Ramada Hyde Park
Ramada London
London Ramada
DoubleTree By Hilton - London Hyde Park England
Address: 150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park)
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#296 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the London Hyde Park Hotel. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming Hyde Park hotel offers close proximity to popular London attractions including the West End theater district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more   less 
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