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“not Hilton, but good” 4 of 5 stars
Review of DoubleTree by Hilton London Ealing

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DoubleTree by Hilton London Ealing
4.0 of 5 Hotel   |   2-8 Hanger Lane, London W5 3HN, England (Formerly Ramada London Ealing)   |  
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Ranked #195 of 1,075 hotels in London
Sunningdale, United Kingdom
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
“not Hilton, but good”
4 of 5 stars Reviewed December 14, 2012

We stayed there for one night (weekend stay with dinner and breakfast)
This hotel will be joining the DoubleTree by Hilton brand in Spring 2013. So there were workers during the day (9-18).
PROS:Very close to underground station (then apx 20 minutes to the centrum), big TV, clean room, good buffet breakfast, better from inside than outside
CONS: wifi - 12 pounds a day, disorganized staff (there was a party during our stay so we had to wait to order dinner almost 30 min), cold in restaurant, dinner (looked like they just put it to microwave to make it hot)
But i hope that after the refurbishment is finished it will be first class and i would go back to see it.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RLEIK, General Manager at DoubleTree by Hilton London Ealing, responded to this review, January 10, 2013
Dear Lydkaq

Thank you for taking the time to share your comments about your stay.

It is always a pleasure to receive such positive feedback from our guests. I am happy to note that overall you enjoyed your stay at The London Ealing Hotel.

Please be assured that your comments will be shared with the team.

We hope to have the opportunity to welcome you back in the future.

Kind Regards

Ilhan Kose
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 5, 2012 via mobile

We were directed here by the BBC, as my wife was taking part in a television programme. The rooms are rather dishevelled and bathrooms in need of refurbishing. The shower leaked all night.
Although my club sandwich was very nice and not overpriced, the staff refused to provide any facilities to heat a bottle for my 4 month old daughter, who is too good to scream the place down in protest.

I would never stay here again as I feel that failing to provide basic services for parents of young children is unforgivable in hospitality services!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012 via mobile

Endemol put me up in this hotel after filming a quiz at Television Centre. My first impressions of the outside were "council block" but once inside it was very nice indeed. The reception and bar area were well kept and the staff were ever so helpful.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RLEIK, General Manager at DoubleTree by Hilton London Ealing, responded to this review, January 10, 2013
Dear Therealmarkrodgers

Thank you for taking the time to share your comments about your stay.

It is always a pleasure to receive such positive feedback from our guests. I am happy to note that overall you enjoyed your stay at The London Ealing Hotel.

Please be assured that your comments will be shared with the team.

We hope to have the opportunity to welcome you back in the future.

Kind Regards

Ilhan Kose
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 28, 2012

I just stayed one night at this hotel and have no real complaints.The staff were friendly,courteous and efficient and my room was acceptable though in need of a little redecorating.The television impressed me as it was a large flat screen as opposed to the old fashioned ones found in many hotels.I had fish and chips in the restaurant for dinner and the staff were very courteous and efficient.The breakfast was the standard help your self buffet but was very nice.The hotel was very quiet and I spent a good night.I would definitely recommend this hotel and after the refurbishment is finished it will be first class.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RLEIK, General Manager at DoubleTree by Hilton London Ealing, responded to this review, January 10, 2013
Dear Val-Edson1

Thank you for taking the time to share your comments about your stay.

It is always a pleasure to receive such positive feedback from our guests. I am happy to note that overall you enjoyed your stay at The London Ealing Hotel.

Please be assured that your comments will be shared with the team.

We hope to have the opportunity to welcome you back in the future.

Kind Regards

Ilhan Kose
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowness on Windermere
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 26, 2012

First time here. Just stayed for one night while on business. The staff are very friendly, helpful, and able. On arrival the reception staff couldn't have made me feel more welcome. I was allocated a 'studio' room, which I think was a little larger than the standard ones. The room was clean, well stocked with toiletries and towels. I had tea and coffee making facilities, a hair dryer and an iron and ironing board. There was a nice big television.

It is obvious the hotel needs upgrading, which is going on at the moment, to be finished, I believe by the spring of 2013.

After a long journey I wasn't very hungry, but the scallops starter I had was one of the best I have tasted. And not expensive by London prices.

The breakfast is a buffet, with all the components of a full English. Or you could have cold meats, fruit or cereal. Tea and Coffee cups were refilled on request. The dining room staff are cheerful and efficient.

I slept well, and enjoyed my stay.

I will have no hesitation in using this hotel again.

Room Tip: I would opt for an upgrade to a studio room as they are more spacious
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RLEIK, General Manager at DoubleTree by Hilton London Ealing, responded to this review, January 10, 2013
Dear Joefris1

Thank you for taking the time to share your comments about your stay.

It is always a pleasure to receive such positive feedback from our guests. I am happy to note that overall you enjoyed your stay at The London Ealing Hotel.

Please be assured that your comments will be shared with the team.

We hope to have the opportunity to welcome you back in the future.

Kind Regards

Ilhan Kose
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton London Ealing

Address: 2-8 Hanger Lane, London W5 3HN, England (Formerly Ramada London Ealing)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#130 Business Hotel in London
#141 Luxury Hotel in London
#164 Family Hotel in London
#175 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton London Ealing 4*
Official Description (provided by the hotel):
Our warm and inviting hotel boasts an ideal location in the quiet suburb of Ealing, offering transportation links to both central London and Wembley Stadium. Enjoy easy access to a range of fantastic dining, shopping and entertainment opportunities from our convenient location. We are also situated within close proximity to a number of businesses and colleges, including the University of West London.Indulge in afternoon tea or sip delicious, pre-dinner cocktails at the chic and stylish W5 Grill & Bar, where you can enjoy a sophisticated dining experience and a selection of grilled specialties and fine wines.Host a meeting with us in one of our flexible meeting rooms or celebrate a special occasion in our attractive event space. Let our professional banquet staff organize your dream wedding reception or important business event. ... more   less 
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Also Known As:
Ramada London Ealing Hotel London
Ramada Hotel Ealing
Ramada Hotel London
Ealing Ramada
London Ramada
DoubleTree By Hilton London Ealing England

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