Enjoyment of any stay in this hotel will be dictated by your appreciation of black as a decorative feature. Its prevalence renders the accommodation extremely dark, with tension and foreboding the primary emotions evoked, and these exacerbated by the employment of wooden grates instead of wardrobe doors, referencing, apparently, prison bars. The white parts of the building naturally appear rather shabby, as they show all the dirt. My room totally lacked windows, which enhanced the sensation of claustrophobia. I like a light room, so did not enjoy staying here. That's a matter of preference, though; my partner found it just to his taste.

The ground floor rooms do not benefit from hot water until the evening. This is not acceptable and is the main reason for the poor rating. The taps run a cool luke-warm, not suitable for washing. This was explained as normal for the ground floor.

Pros:
- Very large bathroom and good-sized bedroom
- Very numerous and attentive waiting staff
- Close to tube stops (Bayswater and Queensway)
- Very nice tea!
- Sink in room for kettle and cups (Room 18)
- Two gigantic TVs in room
- Complimentary newspaper

Cons:
- Extremely ugly decor
- No hot water
- Much noise emitting from technical unit and constant drain outflow in internal courtyard, and tube trains beneath the hotel
- No breakfast buffet; everything a la carte
- Breakfast extremely slow to arrive
- Metal grid by which room 18 is accessed poses health hazard to ladies in heels
- Request for quiet room on second floor and with window not respected
- Room not cleaned during stay; turndown service only

We stayed here for our 5 year anniversary of our relationsip, found online after searching for hotels near hyde park. We had intentions of visiting the nearby winter wonderland so wanted somewhere closeby! Got a great deal last minute.

Around a 15 minute walk from Paddington station, although it is next to Bayswater if coming from elsewhere. Upon check in the lovely reception staff were extremely polite and eager to help. No issues whatsoever. Online I had heard about a pre auth required for rooms with a minibar. My debit card was not accepted for this (credit cards only) however more than happy on helpful advice from the reception staff that a cash point was a minute walk away!

The very helpful concierge then took us to our room, saw us in and explained the features of the room to us (Touch lamps for lighting etc). The room itself was very modern, spotless and very well designed! Loved the colour scheme.
I believe we were in the Kensington suite on the ground floor. Bed was extremely comfortable. And with the cold London weather outside, the heated marble floor bathroom was the icing on the cake!

Hyde park is a 10 minute walk away however the Wonderland is slightly further (30 minutes) but again, coming back to our lovely room took away all the cold!

Checkout again was efficient with no issues, PreAuth cash returned without a problem. We were on a room only rate so can not comment on breakfast/dinner however we walked past the interior restaurant a few times. It is very well presented, and the colour scheme of the hotel works perfectly!

I work within the high end hospitality industry. So I know what to expect in terms of quality, they did not disappoint and was astounded by the service and quality of this place. So thank you La Suite West, I will definitely be returning :) - Room 013

So this is a new venture for me, staying a bit further out of town. La Suite West, is a gem that I have overlooked due to my prejudice in staying out of the west end given that my work place is in the heart of Soho. From Tottenham Court Road station takes you directly via the central line to Queensbury followed by a simple 2 minute stroll to the well-appointed, great value hotel.

On entry a concierge is there to greet you, (the door is at the side of the hotel and hidden slightly, so preserver and you will find) with a friendly smile, check in was easy and uncomplicated.

If you like your hotels chintzy then I would avoid, the hotel is minimalistic in design, no clutter (dust collectors) with stark white walls and dark furnishings, but clever lighting makes feel warm and cosy.

The rooms are really well thought out, including mini-bar with sink (simple I know but being able to wash your own stuff is handy!) , robes and slippers, heated marble floors and mirrors in the bathroom and rain shower with separate hand shower. To top it off lashings of Molten Brown toiletries.

The bedding is sumptuous particularly the pillows which are snuggly warranting hugs all night!

Breakfast is a little pricey, but was of high quality with the staff adding to the overall good experience. The full English includes fresh squeezed orange juice, coffee, pastries, tasty fry up and toast and condiments.

So all in all, really great. Worth the slight trek out of town!

Looking forward to staying again.

PROS
- free wifi! Being one of those people who likes to stay connected, this was a huge bonus. The wifi connection was pretty good and fast.
- Good location in Bayswater; near the Bayswater and Queensway stations, and close to Tesco Express and Sainsburys and a number of Asian food outlets
- Neat and clean rooms
- Plenty of power sockets in the room, including some next to the bed
- Comfy bed and pillows (though my bed was a little high).
- Bathroom floor was heated. I liked this :)

CONS
- Signage outside is rather small, which made it tricky for the taxi driver to locate.
- Corridors are rather dimly lit.
- Did not like that my room (and my parents' room) had to be accessed via stairs. Only a few steps, but it's tiresome when you have heavy bags with you.
- No toothbrush and still water provided in the rooms. Had to ask the front desk for them. Took a whole day for a bottle of still water to get to my room, though.