We stayed 1 night, 30/11/2012 in double room with evening meal & breakfast. Entire hotel is very dark & looks quite seedy as totally black & white and bathroom was smallest we've ever had in a hotel. Evening meal service was very slow but food quite nice. Breakfast, however, wasn't good...just ordered tea, coffee & 2 English breakfasts, our tea & coffee arrived after around a 10 minute wait and our cooked breakfast arrived over one hour after we had ordered it!!!! Had to complain 3 or 4 times before our cooked breakfasts eventually showed up! Many other guests were also joining in with us complaining to the waitresses that they were waiting unacceptable lengths of time for their food to arrive & we all commented together that it was like staying at Faulty Towers.
Very, very, very poor standard of service was experienced by many of us guests during our one night stay there. Please do not book to stay there as it isn't a pleasant experience and it is very, very over-priced for the standard of service they offer. We have stayed in many different types of hotels & guest houses in our time but never have we received such terrible service from staff, absolutely awful place it is.
- Official Description (provided by the hotel):
- London's newest luxury boutique hotel.Located on a quiet street on the edge of London's magnificent Hyde Park and close to the West End and Paddington, is the minimalist and latest creation of famed British designer Anouska Hempel.Ranked one of the world’s top 100 interior designers and architects, Anouska Hempel has also made a name for herself in landscape design and high fashion and has owned, designed, and managed several award-winning, luxury boutique hotels.Here at La Suite West, the aesthetic takes the shape of a stark temple of black and white, where clean lines meet sharp angles and sculptural forms. A corridor of inky-black marble floors leads guests up to an unusually long white marble reception desk.In the garden, crisp lines and sculptural forms that characterise the hotels interior are echoed in meticulously pruned plants, trees and hedges. Leading from the hotel restaurant, food and beverage service is available, making it the perfect location for cocktails or afternoon tea. ... more less
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- Also Known As:
- La Suite West London, England