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“Excellent” 5 of 5 stars
Review of Crowne Plaza Hotel London Ealing

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Crowne Plaza Hotel London Ealing
4.0 of 5 Hotel   |   Western Ave | Hanger Lane, Ealing, London W5 1HG, England   |  
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Ranked #344 of 1,054 Hotels in London
Mosta, Malta
1 review
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed July 10, 2013

It's very nice hotel with a friendly staff everyone is there to help and food was amazin ..easy to go to central london like oxford street since there is 1 3 min walk to the station.Very easy to travel even with the bus and easy to reach the wembley. Such a great holiday ..If i go back on holiday to london The crown plaza would be the first hotel i check .

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 17, 2013
Dear reviewer, thank you for adding your very positive comments; we hope to welcome you back to the UK and us in the near future.
Kind regards
Gordon Stewart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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398 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Staffs
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 9, 2013

A really good hotel, perfect for Wembley and also for getting around London with the tube right outside. Room was clean with a huge bed. Staff very helpful. Didn't try the breakfast as i thought £12.50 was to expensive.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 17, 2013
Dear reviewer, thank you for the positive feedback. I acknowledge your comment on breakfast costs; had you booked our bed and breakfast rate it would only have been £10 more, that's only £5 per person for a full breakfast!
Kind regards
Gordon Stewart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranfield, England, United Kingdom
1 review
4 of 5 stars Reviewed July 2, 2013

Perfect for our overnight stay after attending a concert at Wembley stadium. Staff are very friendly and helpfuly. Although our room wasnt available until 1400 we arrived early (midday) and were able to complete the paperwork and leave our car at the car park (£12.50 per night) whilst we went took the tube into cental London for lunch. The tube station is located just over the road with an underpass directly outside the hotel. Our room was great, overlooking the stadium with a busy road out the front however the noise from the traffic was minimum and did not disturb us at all, a very peaceful and comfortable nights sleep. Our relatives were on the opposite side and had no complaints either. Breakfast the next morning was delicious and lots to chose from. I would definitely stay at the Crowne Plaza again and would highly recommend it!

Room Tip: Our room was front facing, with a great view of Wembley stadium. Very quiet considering busy main ro...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 3, 2013
Dear reviewer, thank you for the great feedback; very glad that the hotel helped enhance your overall experience of attending a Wembley event.
Kind regards
Gordon Stewart
General Manager
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Leicester, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 30, 2013

Having just spent a one night family break (2 adults 1 child) in a club room, we were pleasantly surprised. The room was spacious, clean and well equipped. The decor was clean, and the bathroom was excellent. The beds were among the best we have experienced away from home.
The staff were all extremely friendly,helpful and efficient. Our only criticism was the free of charge continental breakfast, which was limited in choice, and completely bland.
However, the pros completely outweigh the cons, and we wouldn't hesitate to use the hotel again.

Room Tip: Ask for a room overlooking the car park, as the hotel is on a very busy road.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 22, 2013
Dear reviewer, thank you for your positive feedback and particularly the comments on the staff and rooms. I acknowledge your comments on Club Lounge breakfast and we do offer a discounted upgrade to full breakfast in west 5 brasserie for only £6.50
Kind regards
Gordon Stewart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 30, 2013

We stayed at this hotel when we went to Wembley for a concert. Lovely hotel, clean and really friendly and helpful staff. Room was clean and lovely big bed, did struggle a little with the television, as it was temperamental but we weren't in the room long enough for this to be a problem. Air con in our room was quiet and efficient. Only ate breakfast in the hotel, the second morning after the concert when the hotel was very busy there was bit of a delay at breakfast, but the staff were doing their absolute best, just run off their feet. The hotel is about 14 stops on the tube from the centre of London, but directly opposite Hanger Lane tube station. Even though it is very close to the road, it is very quiet. Can't comment on price as I wasn't paying, but would recommend this hotel to anyone who needs to go to Wembley. Taxi from hotel was £10, but getting back from Wembley was incredibly difficult. Taxi's are at a premium and we should have booked one to collect us before we left the hotel.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 2, 2013
Dear reviewer, thank you for the great view and I am particularly proud to read how you found all the staff. Please accept my apologies for the issues that you faced with the TV; we do hope to announce some changes to the current offering in due course.
Kind regards
Gordon Stewart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 30, 2013

I was worried that the location of this hotel would make if somewhat noisy; it wasn't. The rooms are comfortable and well appointed, very comfy bed, which is important. Good shower too with a good water flow which is also important.

Difficult to find if you don't know where the entrance is, the drivers speeding around the island outside will bad mouth you as you cut them up to get in, take no notice.

The wireless was a tad unreliable which is not good for a business trip, they need to do better on this.

I didn't use the restaurant so i cannot comment.

That charge you to park your car out the back.

Room Tip: Get a room that looks aout the back.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 2, 2013
Dear reviewer, thank you for adding your positive feedback following your recent stay with us. I note your comment on the wireless connection; we do also have wired connections in all bedrooms at the desk.
Kind regards
Gordon Stewart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glasgow
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2013

I will keep it simple. Comfy bed, great food and bar prices reasonable. £12 for breakfast is too expensive though. We booked it for the killers concert at Wembley and the location for the Stadium is great.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review, July 2, 2013
Dear reviewer, thank you for your positive feedback. I acknowledge your comment on our breakfast pricing; our bed and breakfast rates are typically only £10 greater than our room only rates - that works out at only £5 per person for breakfast!
Kind regards
Gordon Stewart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Wheelchair access
Hotel Style:
#232 Luxury Hotel in London
#294 Business Hotel in London
#310 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
Official Description (provided by the hotel):
The Crowne Plaza London Ealing is ideally located on the Hanger Lane Gyratory System close to Wembley (3 miles) and Heathrow Airport (12 miles) and with easy access to Central London by car or public transport. The hotel is also directly next to Hanger Lane Tube Station, on the Central Line of London's Underground. The hotel is also walking distance from Park Royal leisure park with restaurants and cinema. The Crowne Plaza London Ealing is ideally located to Europe s newest and largest inner city shopping centre, Westfield Shopping Centre. Only four stops away on the Central Line or a short drive by car.Five floors with 131 guest rooms, of which all were refurbished 2008. All rooms offer individually controlled air-conditioning as well as private facilities including tea/coffee making, trousers press, hair dryer, direct dial telephone, satellite TV, in house movies, wireless Internet connection, triple glazed and 24-hour room service. Club and Feature Club rooms are available on request with four piece bathroom suites, LCD TVs and MP3 player connections as well as exclusive access to the hotel's Club Lounge. West 5 Brasserie and Bar on the lower ground floor are the ideal destinations for unwinding, drinking and dining. For those seeking fitness revive Health Club with steam room is complimentary to all hotel guests. The hotel also offers 5 modern, light and professional meeting rooms. ... more   less 
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Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Crowne Plaza Hotel London Ealing England

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