We bought a night in this hotel as it was the cheapest 4* hotel in this area. When we got there the price just kept adding on. Parking was £12.50 on top for one night! They offered a room upgrade, the colleague explained it would be £20 for breakfast, normally £15 each, and some other stuff which we wouldn’t have benefited from as we were going to an event at Wembley Arena. The next morning when we came down for breakfast, there was nothing but some cereal boxes, croissants and coffee. When I asked is this was all there is, they said yes. I cant believe you would charge £15 each for a coffee and a croissant! The colleague said that not just what the £20 included, you get wifi in your room, I said no you have to pay extra for wifi because I asked when we checked in. She said yes but you get wifi in your room, i said wifi you cant use? She said yes! Everything just seem to be added to the bill with no explanation and an awful service!
I would not recommend this hotel or the Crowne Plaza chain!
- Also Known As:
- Crowne Plaza London
- London Crowne Plaza
- Holiday Inn London
- Crowne Plaza Hotel London Ealing England
- Official Description (provided by the hotel):
- The Crowne Plaza London Ealing is ideally located on the Hanger Lane Gyratory System close to Wembley (3 miles) and Heathrow Airport (12 miles) and with easy access to Central London by car or public transport. The hotel is also directly next to Hanger Lane Tube Station, on the Central Line of London's Underground. The hotel is also walking distance from Park Royal leisure park with restaurants and cinema. The Crowne Plaza London Ealing is ideally located to Europe s newest and largest inner city shopping centre, Westfield Shopping Centre. Only four stops away on the Central Line or a short drive by car.Five floors with 131 guest rooms, of which all were refurbished 2008. All rooms offer individually controlled air-conditioning as well as private facilities including tea/coffee making, trousers press, hair dryer, direct dial telephone, satellite TV, in house movies, wireless Internet connection, triple glazed and 24-hour room service. Club and Feature Club rooms are available on request with four piece bathroom suites, LCD TVs and MP3 player connections as well as exclusive access to the hotel's Club Lounge. West 5 Brasserie and Bar on the lower ground floor are the ideal destinations for unwinding, drinking and dining. For those seeking fitness revive Health Club with steam room is complimentary to all hotel guests. The hotel also offers 5 modern, light and professional meeting rooms. ... more less
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