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“Great Hotel and Location” 4 of 5 stars
Review of Hilton London Kensington

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Hilton London Kensington
4.0 of 5 Hotel   |   179-199 Holland Park Avenue, London W11 4UL, England   |  
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Ranked #517 of 1,066 Hotels in London
Cathay254
2 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Hotel and Location”
4 of 5 stars Reviewed March 20, 2008

I have stayed in many bad hotels during my earlier trips to London. This time I wanted to try something new. Hilton is a famous brand and has a high lowest standard. The Hilton Kensington doesn’t disappoint you. The lobby is wide and very elegant. The room was not a disappoint either. It seems to be refurbished and it is a very nice room. You have high speed internet access in the room via cable and wireless in the lobby.

The breakfast wa the best one I ever had. You don´t need to eat lunch after that! I also like the location. It is close to Sheppard’s Busch station and Holland Park tube station. Since I was travelling to Oxford I found it great that the Oxford buss stops right outside the hotel.

I will definitely stay here on my next trip.

  • Stayed March 2008, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,221 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Worcestershire
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 7, 2008

Stayed two nights in this hotel on business in March 2008. I was in an Executive room. The room as of a good quality standard and seemed to be recently renovated on the 7th floor. I was in the Executive lounge too and enjoyed the evening snacks and the a few drinks in the evening whilst watching the Champions League football on the flat screen TV's. There are also falt screen TVs in the main bar and lounge and there was a good atmosphere in the bar whilst the games were on.

Breakfast was in the Executive Lounge and this was of a good standard on the ground floor. Regulars to the hotel told me this was a recently renovated lounge and used to be on the top floor of the hotel.

The closest underground station was Holland Park, probably a 8-9 minute work from the hotel and this gives you an understanding of what a lovely area of London this hotel recides in.

The service as exceptional and staff very friendly and focus on making your stay as good as possible. Really was top quality service.

  • Liked — Top Service and very friendly and helpful staff
  • Disliked — Nothing
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 5, 2008

We stayed at this hotel for friday and saturday night in February, found the hotel easily from Holland Park tube station it is only 10min walk as Shepherds Bush tube is closed for a few months, the general area is very nice and safe.

The room was standard double nothing spectacular, it was quite small and the bed was small too, bathroom smaller than previous hiltons we've stayed in but the shower was good.

Breakfast was fantastic everything you could possibly want, very busy in the morning but the staff seem very organised so it runs smoothly. well worth having included in your room rate as I think it is £19.99 each if booked separately which is quite expensive.

  • Liked — Location, friendly helpful staff, breakfast
  • Disliked — Rooms very small
  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2008

Hotel was easy to find, straight off at Holland Park tube station and was a 5 min walk to the hotel past bars, boutiques, deli's and restaurants ...a really nice area to explore.
Arrived at the hotel on the Friday evening and received a warm welcome and free room upgrade as we had booked through LondonTown.com ...for 3 nights for 2 people was only £306 inc breakfast, wich compared to other sites was a total bargain for the hotel.
Breakfast was very generous, plenty to choose from, polite staff and very clean and organised.
Room was a good size for a london hotel, good quality sheets and fresh towels. Only negative point were that the maids weren't great at topping up the teas/coffees, and also left dirty glasses in the room which had been brought up the night before from the bar ...nothing major at all though.
Concierge were very helpful, we booked open top bus trips through them (which is a total must do for anyone visiting London)-however the ticket collectors on the buses offer half price tickets to other attractions so double check before buying the tickets from the hotel.
All in all a really good hotel, although its a few stops away on the tube its a good excuse to get the open top buses and do some walking to properly see the sites.

  • Liked — Rooms, breakfast, location
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
166 reviews 166 reviews
77 hotel reviews
Reviews in 66 cities Reviews in 66 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed February 22, 2008

Generally we liked the hotel.
The good bits:
- In a nice area, about 10 mins walk from Holland Park tube station and only another 5-10 mins away from Notting Hill
- Refurbished room nice, albeit small.
- Staff generally pretty friendly and helpful.

The bad bits:
- Walls are paper thin.
- Restaurant for breakfast is somewhat claustrophobic - no natural light and packed in.

Apart from that, we thought it was fine, and excellent value for money.

  • Liked — Location, generally everyone friendly, room was refurb'ed
  • Disliked — Noise from room next door
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axbridge, United Kingdom
Top Contributor
110 reviews 110 reviews
61 hotel reviews
Reviews in 59 cities Reviews in 59 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 21, 2008

As a Sliver Hilton Honors member I had hoped for an upgrade, but it was not to be. However, the 5th floor room that we were allocated was clean and at the back of the hotel, so pretty quiet.

The bathroom was very small, but clean and with a modern shower fitting. Crabtree & Evelyn soap, shampoo, conditioner and shower gel, but no shower cap.

The room itself was on the small side - but that's expected in London, and had a flat screen tv, double bed, arm chair and mini bar. There were 2 free bottles of mineral water, and a selection of coffee and teas (including herbal teas).

Breakfast was a buffet, fresh fruit, pastries, cheese and full english. Quality was good and there were no queues. Very good fresh orange juice.

Main consideration for us was proximity to the BBC Television centre. Hotel is a 10 minute walk from Holland Park underground station, but there is a bus stop almost opposite the underground, and the hotel is only 2 stops away. There are some restaurants and pubs near the tube station, which would give alternatives to dining in the hotel.

Overall, not a bad hotel and reasonable value for London.

  • Liked — Proximity to BBC TV Centre
  • Disliked — Fairly small bedroom
  • Stayed February 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 20, 2008

I stayed here during a training course for work. The room was pretty average - small with fairly sterile decor, but it did the job. Wasn't impressed with the cost of internet access though.

The service was good though - the staff were friendly and when asked to help they did, and not just pro-forma.

The walls were very thin too - I was woken up on at least one occasion by someone in the next room packing.

  • Stayed October 2007, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#305 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Official Description (provided by the hotel):
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hilton London Kensington England

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