We visited London this past April, and after a lot of searching around we decided to stay at the Hilton Hyde Park. We had read many reviews and they were kind of "all over the lot". First, let me say the hotel is located directly above the tube stop. That is a tremendous asset to for starters. Warning, the tube stop does not have an elevator (lift) to street level. So if you have two 50 lb. suitcases, dragging them up three flights of stairs can be a pretty good workout! The hotel is right around the corner from the tube entrance. We expect European hotels to be a little cramped and yet found our room to be adequate. A step above cramped at least. The rooms were clean very nice. We were on the second floor and had a nice view of the park looking down the entrance towards Kensington Palace. Our plan included breakfast which was wonderful. As we were out on the town the entire day, we pretty much ate our fill at the breakfast buffet and didn't eat until supper save for a snack once in a while It saved us a good deal of money on meals and it was very, very good. The staff was extremely helpfull. They gave us a lot of informaiton and local knowledge. We used them as a resource every day. If you like to walk, as we do, you can walk to a lot of great attractions: Hyde Park and Kensington Palace are literally across the street. Portobello Road is just 5 blocks away. You are very close to Notting Hill We walked to Paddington Station one day and it was no big deal. Of course Queensway is a vibrant area to walk around in also. I enjoyed our stay. I wasn't bothered by the street noise. I found the room to be fine. The breakfast and staff to be the best. I guess you figured out that I recommend this place highly!

This is NO Hilton. The rooms are small, the furniture is cheap, the shower is barely big enough to turn around in, no shelf in the shower for shampoo, etc. The fixtures are old and many are coming apart. The lobby is dirty, small and the restaurant and bar are IN THE BASEMENT. This is advertised as a 4 star hotel, that is a complete joke.

As a business traveller I expect a certain level from Hilton Hotels. The experience in London Hyde Park has taught me not to expect a very high quality. The check in began with a relentless upselling by the check in clerk to a room with a view of the park instead of my standard room. When I looked at the room and decided to stay with my original rate, I was instead placed into a room at the same rate, just looking at a terrible view.

The common areas of the hotel were saturated with a noxious chemical fume (I think it was the cleaning fluid used for the carpets in the hotel) and I had to air my room out every time upon entering to try to eliminate the odour.

There was a light bulb in the toilet that would Not. Stop. Blinking and although I asked it to be looked at twice, the light was still blinking upon checkout five days later, with the insistence that maintenance had looked at it twice. Looking is not the same as fixing, and nothing screams "cheap roadside motel" than slowly blinking malfunctioning lights in the hotel room.

This all came to a head when I discovered the mischarging of my room at the higher rate upon checkout, and when I asked for the charges to be resolved, the daily room rate was indeed lowered; however the upgrade fees were instead tacked on as a separate line item, so I ended up paying the same price!

If I can ever be persuaded to stay in a Hilton again, I might consider Hilton Paddington nearby, but never again this instance of the franchise. As my colleague commented when I told my story to him, "London Hyde Park?! I only stay there when someone's trying to punish me!" Next time Radisson will be my next business trip choice for a consistent standard

Good location, next to Tube station. Comfort is average, breakfast was very good. The hotel is nothing to get wild about, but OK. It was a good starting point visiting the city. Prices are rather high, but I guess it's due to London.