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“Very small rooms.” 1 of 5 stars
Review of Eden Plaza Kensington

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Eden Plaza Kensington
3.0 of 5 Hotel   |   68 - 69 Queens Gate | South Kensington, London SW7 5JT, England (South Kensington)   |  
Hotel amenities
Ranked #669 of 1,049 Hotels in London
Cheshire, United Kingdom
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
99 helpful votes 99 helpful votes
“Very small rooms.”
1 of 5 stars Reviewed September 18, 2012

Disappointed in size of room. Paid for twin room. First room we were given was tiny with twin beds laid out end to end against wall. (such that guests sleep feet to feet). Have never seen such a bedroom configuration in all my travels. We were moved without any quibble to what was described as a bedroom for 3. Hardly, double bed crammed against wall with single bed at foot at 90degrees. Public areas very dimly lit. Staff polite. Would only recommend for 1 night- low budget. It is spotlessly clean.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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old hickory tennessee
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 15, 2012

the eden plaza is in a beautiful neighbood and located within walking distance to the tube which can take you anywhere you want to go. the rooms were small but, clean and every efficient. i found everything very nice. At first the staff was alittle cool and unfriendly, but after a couple of days and lots of smiles and thank . also a dry cleaners and laundry mat down the street. .yous to them they warmed up and they were great. i would highly reccommend this hotel

Room Tip: were able to open window and get in some wonderful fresh air.
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hamilton, New Zealand
1 review
2 of 5 stars Reviewed September 13, 2012

I would certainly not recommend this hotel. Although the location near Harrod's and the museums were good, it cannot be said of the staff. We decided not to have breakfast, because we could get better service from just down the road.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Newcastle, Australia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 10, 2012

The hotel is excellently located close to South Kensington tube station which is also on the Picadilly line which goes from Heathrow airport and on to St. Pancras international rail station. The shopping area at Sth Kensington has many restuarants and services such as supermarkets. The hotel is a short walk to many of the large public museums such as the Natural History Museum and the V & A.

The room at the hotel, while clean was VERY small and we had climb over the bed to get into it rather than being able to walk around the bed. The Bathroom was clean and reasonable size.

Breakfast at the hotel was expensive for a continental breakfast and we had a full breakfast including coffee, toast, juice, bacon and eggs with sausage and beans at a nearby cafe in Sth Kensington at a cheaper price.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2012

Spotlessly clean in all areas. Our twin room was very comfortable the en-suite shower room looked new. Everything worked easily including the air conditioning in the bedroom which was very welcome as the weather was hot. Ideal central location. friendly helpful staff. We were delighted and would not hesitate making another visit

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuchâtel
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2012

Excellent location for London (direct tube to Heathrow in 45 minutes and very good tube connections for most London attractions). The rooms are quite small and several rooms are on -1 level, these rooms are a little dark but less noisy. So, if you need your room only for sleeping and do not want to pass some time in it, the Eden Plaza an excellent choice. The rooms and bathrooms are newly furnished (except the shopworn carpet), very functional and clean and there is free Wifi (that works!). If you take a twin room, the beds are one behind the other, so you have some privacy. We didn't have breakfast at the hotel but near the Gloucester Road Tube station, where you can find several possibilities to have a nice continental or English breakfast. The neighbourhood is very interesting and pleasant and the Royal Albert Hall is at 10 minutes walking distance (a tip: they serve an excellent Afternoon Tea in the Cafeteria of the Royal Albert Hall in a very cosy atmosphere and at a convenient price). This was my 7th stay in London and I must say the Eden Plaza was the best value for money I have found.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, WA
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 28, 2012

I was a solo traveler looking for a location on the Picadilli line so I could travel non-stop via tube from Heathrow Airport. The Eden Plaza is a 5 minute walk from Gloucester Rd tube. For Central London it is a dream location. 2 stops from Harrods and easy access to everywhere else. The staff are delightful. I asked for an extra blanket and got one immediately. Now for the not so good part: the room was timy. It was the smallest room I have ever seen and I wasborn and raised in England and have travelled a lot in Asia so I am familiar with small rooms. There was a single bed and when I placed my upright suitcase next to the bed there was no room to walk around. There is no closet just a ranging rack. The sink in the bathroom was so small that it was hard to even wash my face. The walls are really thin so I could hear every word my neighbors said. There was screaming and bankging until midnight both nights but absolute silense from midnight to 8am. The corridors are so narrow it is hard to wheel a suitcase down. The bathroom was immiculately clean but the walls in the bedroom were grubby with multiple stains and scuffs all around the bedhead and the wall next to the bed. The bed was very comfortable and there was minimal traffic noise. I was on the 5th floor. I did not try the breakfast but was granted late checkourt at 12:30pm which I really appreciated.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Eden Plaza Kensington

Address: 68 - 69 Queens Gate | South Kensington, London SW7 5JT, England
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #669 of 1,049 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eden Plaza Kensington 3*
Number of rooms: 76
Official Description (provided by the hotel):
Situated in Queens Gate, South Kensington, this newly refurbished 3 Star Deluxe Hotel offers a chic yet comfortable atmosphere in a fantastic location.Set opposite some of the most famous Museums in London - the Natural History, Science and Victoria & Albert Museums, the Hotel is just moments away from the shopping of Harrods and Harvey Nichols, the Serpentine Gallery, the Royal Albert Hall, Earls Court as well as Hyde Park and Kensington Palace/Gardens. So whether you are visiting for business or pleasure, the Eden Plaza Kensington is an ideal base for your stay in London. ... more   less 
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Also Known As:
Eden Plaza Kensington Hotel London
Eden Plaza London
Hotel Eden Plaza
Eden Plaza Hotel London
Eden Plaza Kensington London, England

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