We stayed as 3 couples 4th 5th March 2013. All rooms were clean and comfy and one 405 was much bigger (could sleep 5) than other two. Good quiet location, 15 minutes walk from either Bayswater or Queensway Tube Station. Breakfast was not a good experience for us. The dining room was like in a basement very small for its purpose, and I suspect the kitchen was inadequate for purpose too. The waitresses worked hard but our cooked breakfast took 45 minutes to arrive, mine with 3 eggs and no bacon, they had run out, on the first morning. I complained, got lots of apologies but on the second morning breakfast still took 30 minutes to arrive with some rather strange bacon.

I stayed at this hotel with my boyfriend and we had a comfortable double bed, very clean bathroom in a great London location. The staff were very friendly and helpful as well. We will definetly repeat if we are coming back to London.

The room (305) was very small , room for a double bed , and not much else. All very clean , bathroom modern and good shower. Choose the breakfast in the room , acceptable , but could be better (fresher crosiants !). Kellogs cereal , not some cheap immitation cereal. Note ten min walk from Tube at Bayswater , half hour from museums at South Ken , via Hyde Park.
Overall good value for the money.

I want to start but saying this room was a bargain! 4 adult girls in a great London location for £100.
Saying that, if I had paid full price I would have the following complaint:
* we had paid for bed and breakfast and when checking in the member of staff on reception encouraged us to have breakfast in our room due to the lack of space in the breakfast room. We were given a form to complete and hand back in before midnight. We asked about a cooked breakfast and the member of staff said yes just add how many you would like to the bottom of the page. We did this and handed it back at 7:30pm opting for our breakfast to arrive between 8:30-9:00am
* at 9:15 the following morning I called down to enquire where the breakfast was an was called back to say it was on its way
* our continental part of the breakfast was brought up soon after and we required when our cooked breakfast would arrive. The lady who delivered our continental breakfast said there would be an additional charge for cooked breakfast. We advised he that this wasn't the case as we have it included in our package but to bring it up anyway as we would just enquire on checkout.
*it was past 10:00am before our cooked breakfast arrived and the lady said that because they were so late our cooked breakfast would be free of charge.
* the breakfast was awful the "bacon" was not bacon
* on check out we were asked I pay for the breakfast, we explained that breakfast was included in our package and that it was so late that the delivery lady had said it was free for charge - obviously the staff do not communicate with each other.

So in summary, great hotel if you book
When it is reduced, good location but eat out for breakfast as you will be disappointed.