Do not book this hotel!! Its a disaster.
Upon check in, we were welcomed by an arab receptionist who told us to wait because he had to do some things (we were ALONE in reception no point to wait). What a surprise when we saw 2 bags in the smallest waiting area ever and we were wondering if someone forget them there. Well, not at all, they staff kept it there as a luggage room! What a safe place...
After 15 min waiting, they send us to the room 403. What to say... the elevator looks like a horror movie, small (not even 2 persons can fit properly), slow and terribly noisy.
When we arrived to the room, the view was nice, facing the main road. The bathroom was ok but the bed was a completely mess.
We booked for double bed, which was 2 beds joint together, which is fine if u put one big blanket, not 2 separate ones!!!
When we came back from sightseeing, we asked an indian receptionist how can we go to stanstead airport, which he looked in the internet and told us waterloo. What a surprise when we arrived to waterloo and they told us that we are wrong, it is in liverpool street!
So we do not only almost miss the flight, but we had to pay a taxi until the airport which was 120 pounds!! it was a disaster... thank you so much..
After breakfast when we tried to go downstairs with the elevator(what to do, we had heavy bags) it never came so we decided to go by the stairs.
What a surprise when we saw that the reason the elevator is blocked is because the lazy workers were using the GUEST elevator to bring some new beds upstairs.
I am sorry, but it is not acceptable that we had to carry the bag 4 floors down just because they were too lazy to do their job. Reception? they didnt even apologize.
We will NEVER come back.
Next morning we had breakfast, which is ok but not worth even the 7 pounds that it costs. Much better if you go to the pub at the corner.
- Official Description (provided by the hotel):
- This hotel belongs to Crystal Hotels chain. Duke of Leinster is an elegant hotel based in Bayswater, London. It is just a short walk to Hyde Park and Bayswater Tube Station. ... more less
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- Also Known As:
- Duke Of Leinster London
- Hotel Duke Of Leinster
- Duke Of Leinster Hotel London, England