Firstly, i would like to get the point across clearly, i wouldn't stay here again if they paid me.
on arrival a group of girls leaving the hotel walked past us and said 'have a lovely stay, don't let the bed bugs bite.' of course we took this as a joke.
However the people next door to us were up at 4am because their room was crawling with bed bugs, staff simply brushed this off, telling him to calm down.
Our room, luckily, didn't have any bed bugs. It was just disgustingly dirty, pubic hair on the bed sheets, blue chairs stained white, thick layers of dust. The room was so small and so crammed we tried to spend very little time in it.
The staff at the hotel, are rude and don't care for out complaints. They rushed us out in breakfast as there were only 6 tables and about 200 people staying.
We also overheard one of the staff telling a French woman she shouldn't have come to our country if she couldn't be bothered to learn the language , this is a disgusting and racist comment, and should not be tolerated.
The hotel is dirty, disgusting, crammed, too hot and broken.
choose a different hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 22, 2013
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On behalf of The Duke of Leinster Hotel, I would like to make a sincere apology regarding the inconvenience you faced when staying with us. However, we can assure to you that any problems like bed bugs, cleanliness and staff have certainly been dealt with. We now have a new line of management and staff so if you were to come and stay with us again you would most certainly notice a big difference.
We hope you will consider staying with us again so that you are able to experience the improvements we worked hard on.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.