Made a reservation with booking .com 5hrs before Arrival. (what a big Mistake)
When we got to the Hotel a large Party of Girls were at the frontdesk argueing with the man on reception, they were clearly very Unhappy and Upset to be told the rooms had been Vandalised the night before and that they had to split them up in a different hotel!!
After Looking at the room reserved at a rate of £255 we declined the offer to stay in it. Dingy Dirty so small i would have been more comfortable in my Car, which i told the Arab Man on reception, he grunted at me and pulled a face, like he did not Care and was not surprised.
He Assured me though that No Monies had or would be taken from my card..... What a Liar they took the full amount from my bank and said through booking.com that my excuse for not wanting to stay was not good enough and also that i needed to give 24Hrs Notice for free cancellation...
This surely when only booked the same day is not possible. I have tryed talking to them on the phone, and all i get told is the manager is not available to speak.Martin let me know if you get One i didn,t even have to endure the bed Bugs and still got charged!!!
- Official Description (provided by the hotel):
- This hotel belongs to Crystal Hotels chain. Duke of Leinster is an elegant hotel based in Bayswater, London. It is just a short walk to Hyde Park and Bayswater Tube Station. ... more less
- Reservation Options:
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- Also Known As:
- Duke Of Leinster London
- Hotel Duke Of Leinster
- Duke Of Leinster Hotel London, England