on arrival hotel was closed due to pest infestation, we had been allocated a different hotel some diatance away, the room was poor, four of us quashed into a room for 3, apologies were limited, staff unhelpful, wouldn't book it again

I stayed here with my 2 kids and my wife. On arrival - yes as all the other comments suggest the hotel looks clean and welcoming - the bloke at reception I found very rude. he was blunt and very abrupt - huffing and puffing about our booking which was down as a double when actually was for 4 of us.
The room was small and cramped -= show me a london hotel room that isn't that costs less than £150 per night!
Got in from a long day in the city and had a bottle of wine with my wife - the kids had crashed out
ordered a free delivery Pizza.
The idiots in the room next door could not have been making any more noise and constantly banging doors etc - obvuious complaint made they went and came back at 2.30an to make more noise - I woke up and caught 3 Bed Bugs racing across the beds near me and my kids. the place must be infested with them. My wife booked this hotel - That's the last time we stay in this hotel or one like it - sorry but would rather pay more or travel out further and get a Prem Inn!!!
DON'T STAY HERE. Currently requesting a refund!!!!!

Booked this hotel for me and two mates for a trip to the Challenge Cup Final, after seeing the reviews I was expecting to be very disappointed however I was quite surprised. Reception area was very well maintained, the guy behind the desk (who may have been the duty manager) was very accomodating, and we had good chats with him. The room was okay, the window didn't open but there was a decent air conditioning unit that worked well. Room was clean, albeit a tad small, shower cubicle was a bit small too but at least the shower worked. Only downside was that we asked for 3 twin beds, but got one camper bed and a double bed. No bed bugs though! In the morning, we went down for breakfast and must have hit it at the right time, got a table straight away but the breakfast room was extremely small, only about 3-4 tables fitting 4 people and 2 tables seating 2 people in a hotel with 50 odd rooms, that is not a good ratio. When we left, the queue went through the corridor and up the 2 flights of stairs that led down to the breakfast room. The food itself was pretty decent, though it was a shame you had to pay extra for a cooked breakfast. The area was great, good location for the tube stations.

Overall it was a decent stay at a fantastic price, probably wouldn't stay there again, but at least I can say it's one of the places in London that I've visited.

I recently stayed at the Duke of Leinster hotel with my fiance whilst on a theatre break. When we first arrived the hotel looked lovely and we were able to check in early. We were also offered breakfast for the following day even though we had not paid for it, which we thought was a lovely gesture. However when we arrived at our room it was very small and cramped and not particularly clean, the shelves were broken and the the bathroom was rusty with things falling off the walls. When we tried to go to bed we realised the windows were not double glazed and we could hear every single noise outside. The hotel was not in a particularly noisy area and there were no noisy bars or clubs nearby but anyone just walking past or cars driving by you could hear and I never slept a wink. Following that, after being offered breakfast for free, we went down the following morning and there was a huge que for the breakfast room. We realised after waiting 20 minutes that no-one infornt of us had gone in and there were only 5 breakfast tables available for a hotel with over 50 rooms. It was ridicuous. So after what seemed to be a nice gesture, we never ended up being able to eat anyway. When it came to checking out, I mentioned to the gentleman at reception about the problems we had encountered and all he did was shrug his shouders - he did not even apologise or offer any sort of a sorry, he did not care. Overall a very very dissapointing stay. If you are looking for somehwere with rude staff and do not want to sleep, this is the place for you. Otherwise stay away!!!! It will be muchmore worth paying abit extra for a nicer place!!!