Reception looks amazing, Churchill bar is awesome if a little pricey. The rooms were awful, stayed on the fourth floor, needs serious refurb, gutted at paying the extortionate price which incidentally didnt even include breakfast!

We've just returned from a lovely 3 night stay at the Hyatt. The hotel's in a great location, close to the shops, restaurants and good public transport links.
Our room was spacious, clean, and even though it overlooked a busy road there was no traffic noise. I'd highly recommend getting access to the Regency Club lounge. Breakfast provided there was fresh and varied, and the canape and cocktail hour is a nice touch. The lounge does get busy and there can be a little wait to be seated, but the staff are polite and attentive (and deserve a medal for their patience when dealing with some of the more 'challenging' guests we witnessed there during our stay!)

Great location, a couple of cafes nearby for breakfast/coffee. Rooms were clean and comfortable. Hotel staff was great.Room service was excellent, we ordered the fish and chips. Would stay here again.

In November me and my partner spent 3 nights at this hotel. After changing rooms twice due to not having a view (which my partner thought he had paid for, it turns out he hadn't but we were kindly upgraded anyway!) and then due to loud building work we moved to the 7th floor and were allowed to benefit from the private lounges, free breakfast and canopes! We had a great stay, all staff were fantastic especially Toby on reception. Great location for tourists too close to a tube station. Will definitely stay again after saving up!