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“this is a review of the new Churchill bar that opened just last week” 5 of 5 stars
Review of Hyatt Regency London - The Churchill

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Hyatt Regency London - The Churchill
5.0 of 5 Hotel   |   30 Portman Square, London W1H 7BH, England (Marylebone)   |  
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Ranked #138 of 1,069 hotels in London
London, United Kingdom
Top Contributor
258 reviews 258 reviews
66 hotel reviews
Reviews in 55 cities Reviews in 55 cities
222 helpful votes 222 helpful votes
“this is a review of the new Churchill bar that opened just last week”
5 of 5 stars Reviewed November 27, 2012

the bar is great! beautiful design, fantastic staff and of course an incredible cocktail menu.

I don't have much to stay but to recommend as it's one of the few places that stays open quite late. (2am? 3am?)

We really enjoyed ourselves and are sorry we stayed so late :)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank for sharing your great feedback on our newly opened Churchill Bar & Terrace! We also love the bar and hope to see you there again soon! The bar is open until 2am all week and closes at 1 am on Sundays. On your next visit why not try our restaurant The Montagu before heading to the bar!

Thank you again and we look forward to seeing you soon.

Kind regards,

Michael J.Gray
General Manager
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978 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 16 cities Reviews in 16 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed November 26, 2012

This is one hotel which I would stay whenever I visited London over the years even before it is known as Hyatt Regency. But it also showed me the gradual "aging" process of the premises, ie the condition of the room and the attached bathroom. This, however, did not deter me from choosing this place each time I visited London simply because it has an excellent location. It is only one block away from London's shopping haven - Oxford Street! The Marble Arch and Bond Street tube stations are also within walking distance. My only complaint was to discover that they later charged my card an extra 95 pounds even though I was told no amount was owing when I checked out!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank you for sharing your feedback on your long lasting relationship with the hotel. We are delighted to hear of your continious loyalty and we are indeed very proud of our fantastic location. We loved your photographs!

Thank you again and we are looking forward to seeing you when you are next in London.

Kind regards,

Michael J.Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed November 25, 2012

I was spending a couple of days in town after a business trip and booked this hotel on a whim because I had some points to spend and covering only the remaining day saved some cost. Really pleased to discover that its only a block or two away from Oxford Street (Marble Arch end) and Selfridges isn't far away! The central location also ensures that most museums are not far away by tube or bus so its a great base for sightseeing or shopping.

Each and every staff that I encountered at the hotel were friendly and courteous, from the emails that front desk staff sent in advance of my arrival to the room service staff serving food or removing trolleys.

The rooms are also surprisingly large and spacious with every amenity that you need stocked. I will definitely stay here again and will recommend it to friends.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for taking the time to share your feedback on your recent stay with us. We are very proud of our execelent staff and consistent service and we are happy to hear that your enjoyed your stay with us to the fullest.

Thank you again and we are looking forward to welcoming you back soon.

Kind regards,

Michael J.Gray
General Manager
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Oslo, Norway
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 23, 2012

Staying at The Churchill is always a pleasure. As a regular traveler to London, I find myself choosing Hyatt Regency as often as I possibly can. Service is impeccable, rooms are spacious and luxurious (in the classic sense) and the location is superb for business and shopping. I must confess that I've gotten to an age where hip designer hotels bore me, so stepping back into a traditional luxury hotel is relaxing and refreshing. The breakfast is great, and I can't think of a hotel with more professional and courteous staff. Think I have to book another stay very soon.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for your wonderful feedback and continued loyalty. We are delighted that you appreciate our traditionally luxurious hotel, exceptional staff and great location. We are looking forward to welcoming back very soon!

Kind regards,

Michael J.Gray
General Manager
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Paris, France
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 22, 2012

Spent a long weekend in this hotel and found it to be very attractive, good value and in a great location. The public area is spacious with a couple of good restaurants and late night dining is possible. On my first night I asked for room-service and was pleased with the quick delivery, great food, and attractive presentation. My room was spacious, immaculately clean, fresh and modern with a large comfortable bed, plenty of light and perfect housekeeping services. Easy connection to Wifi although they did charge £51 for the weekend. Highly recommended.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for your wonderful feedback. We are very proud of our great location and consistent service and are delighted to hear that you enjoyed your stay with us to the fullest.

We look forward to seeing you soon.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 21, 2012

I have stayed several times to this hotel, very satisfied, very centrally located, cosy, spacious rooms, clean with big and comortable beds, room rates are a bit high but for a reason. In order to get a good deal you have to book either 2 weeks in advance or fo for weekend rate,
I have stayed in different hotels in London but to put it in a nutshell,when at Churchill's I feel at home.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank you very much for taking the time to share your experience and thank you especially for your continued loyalty. We are delighted to hear that we make you feel at home and we are looking forward to welcoming you back to the hotel on your next visit to London.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 20, 2012

We just stayed for one night for my birthday.

On arrival into room, we found it to be spacious, well equipped and immaculately clean.

We were off to the theatre that night and didn't dine there but enjoyed complimentary drinks, canapes and nibbles in the executive lounge from 5.30pm which was a lovely touch!

On arrival back to our room that evening, the beds were turned down and there was a bottle of bubbly and a birthday cake left for me.

Breakfast was excellent next morning.

The hotel is large, stylish, cosmopolitan, fantastically placed overlooking Portman Square (2 minutes walk from Selfridges) and without doubt we'd stay there again.

Room Tip: Rooms from the 7th floor upwards allow entry to the executive lounge ... well worth it.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, December 13, 2012
Thank you very much. It was a pleasure to read your feedback about your recent stay with us. Our philosophy is to exceed our guests’ expectations and I am happy to read that you chose us as your Birthday hotel. Furthermore, I am happy that you enjoyed our Regency Club to the fullest, we are very proud of our Club offering.

We hope to welcome you more often at Hyatt Regency London - The Churchill.

Kind regards,

Michael J. Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency London - The Churchill

Also Known As:
Hyatt Regency London - The Churchill Hotel
Hyatt Regency London - The Churchill Hotel London
Hyatt Regency London
Hyatt London The Churchill
Hyatt London
London Hyatt
Hyatt Regency London - The Churchill England
Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#98 Luxury Hotel in London
#114 Business Hotel in London
#159 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Official Description (provided by the hotel):
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 
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