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“One of the best in London” 5 of 5 stars
Review of Hyatt Regency London - The Churchill

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Hyatt Regency London - The Churchill
5.0 of 5 Hotel   |   30 Portman Square, London W1H 7BH, England (Marylebone)   |  
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Ranked #135 of 1,059 Hotels in London
Certificate of Excellence
Singapore, Singapore
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“One of the best in London”
5 of 5 stars Reviewed November 23, 2012

Staying at The Churchill is always a pleasure. As a regular traveler to London, I find myself choosing Hyatt Regency as often as I possibly can. Service is impeccable, rooms are spacious and luxurious (in the classic sense) and the location is superb for business and shopping. I must confess that I've gotten to an age where hip designer hotels bore me, so stepping back into a traditional luxury hotel is relaxing and refreshing. The breakfast is great, and I can't think of a hotel with more professional and courteous staff. Think I have to book another stay very soon.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ingvoldSTAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for your wonderful feedback and continued loyalty. We are delighted that you appreciate our traditionally luxurious hotel, exceptional staff and great location. We are looking forward to welcoming back very soon!

Kind regards,

Michael J.Gray
General Manager
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1,438 reviews from our community

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Paris, France
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 22, 2012

Spent a long weekend in this hotel and found it to be very attractive, good value and in a great location. The public area is spacious with a couple of good restaurants and late night dining is possible. On my first night I asked for room-service and was pleased with the quick delivery, great food, and attractive presentation. My room was spacious, immaculately clean, fresh and modern with a large comfortable bed, plenty of light and perfect housekeeping services. Easy connection to Wifi although they did charge £51 for the weekend. Highly recommended.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JAYS-PARIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for your wonderful feedback. We are very proud of our great location and consistent service and are delighted to hear that you enjoyed your stay with us to the fullest.

We look forward to seeing you soon.

Kind regards,

Michael J.Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 21, 2012

I have stayed several times to this hotel, very satisfied, very centrally located, cosy, spacious rooms, clean with big and comortable beds, room rates are a bit high but for a reason. In order to get a good deal you have to book either 2 weeks in advance or fo for weekend rate,
I have stayed in different hotels in London but to put it in a nutshell,when at Churchill's I feel at home.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ioannis_karkanis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank you very much for taking the time to share your experience and thank you especially for your continued loyalty. We are delighted to hear that we make you feel at home and we are looking forward to welcoming you back to the hotel on your next visit to London.

Kind regards,

Michael J.Gray
General Manager
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Southport
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 20, 2012

We just stayed for one night for my birthday.

On arrival into room, we found it to be spacious, well equipped and immaculately clean.

We were off to the theatre that night and didn't dine there but enjoyed complimentary drinks, canapes and nibbles in the executive lounge from 5.30pm which was a lovely touch!

On arrival back to our room that evening, the beds were turned down and there was a bottle of bubbly and a birthday cake left for me.

Breakfast was excellent next morning.

The hotel is large, stylish, cosmopolitan, fantastically placed overlooking Portman Square (2 minutes walk from Selfridges) and without doubt we'd stay there again.

Room Tip: Rooms from the 7th floor upwards allow entry to the executive lounge ... well worth it.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mollysouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, December 13, 2012
Thank you very much. It was a pleasure to read your feedback about your recent stay with us. Our philosophy is to exceed our guests’ expectations and I am happy to read that you chose us as your Birthday hotel. Furthermore, I am happy that you enjoyed our Regency Club to the fullest, we are very proud of our Club offering.

We hope to welcome you more often at Hyatt Regency London - The Churchill.

Kind regards,

Michael J. Gray
General Manager
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somewhere
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 20, 2012

Location is perfect. It is very close to Oxford street 1-2 blocks. The rooms are nice in size. We didn't eat there as there were so many good eating places close by. The staff was nice and courteous. There was some construction going on in the front when we visited in April, so that caused a bit hassled getting in and out specially during rain, but other than that it was very nice. Our room was far away from construction, so it didn't bother us much.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank caligurls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, December 13, 2012
Many thanks for your compliments towards the hotel and our team, we are happy to hear that your stay was a pleasant one. We will pass your kind words to our entire team. We look forward to welcoming you soon to our Montagu Restaurant or our brand new Churchill Bar & Terrace.

We look forward to your next visit.

Kind regards,

Michael J. Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 19, 2012

I stayed here a few times when I am out with mates. It is centrally located and you can get to most places with a short taxi ride. The breakfast is great in the morning. Can comment on the restaurant in the evening as we are always out in bars or restaurants. The rooms are good quality.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gerlocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, December 13, 2012
Thanks a lot for your kind feedback and we appreciate your loyalty to Hyatt Regency London – The Churchill. We are proud of our fantastic West end location and easy access to all areas within London. We hope during your next visit, we are able to welcome you at our brand new Churchill Bar and Terrace which opened in November.

We look forward to welcoming you again soon.

Kind regards,

Michael J. Gray
General Manager
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New York City, New York
Level Contributor
156 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed November 15, 2012

We stayed here for 2 nights and were very pleased. We arrived around noon on a Saturday and were able to check in right away. Throughout our stay, the hotel was busy, but the staff was welcoming and helpful. The rooms were clean, comfortable, and modern. Our room overlooked the small park. As a Hyatt platinum member, we were given complimentary (fast) internet access. The hotel is located close to Oxford Street, which is convenient for shopping. We ordered room service twice and would recommend it.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank nyctraveljunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, December 13, 2012
Thank you very much for your great comments. It was a pleasure to read your feedback about your recent stay with us. We are delighted that you enjoyed your stay to the fullest.

We hope you will visit again soon.

Kind regards,

Michael J. Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#100 Romantic Hotel in London
#109 Luxury Hotel in London
#130 Business Hotel in London
#140 Family Hotel in London
Price Range (Based on Average Rates):
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
Official Description (provided by the hotel):
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 
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Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hyatt Regency London - The Churchill England

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