We just stayed for one night for my birthday.
On arrival into room, we found it to be spacious, well equipped and immaculately clean.
We were off to the theatre that night and didn't dine there but enjoyed complimentary drinks, canapes and nibbles in the executive lounge from 5.30pm which was a lovely touch!
On arrival back to our room that evening, the beds were turned down and there was a bottle of bubbly and a birthday cake left for me.
Breakfast was excellent next morning.
The hotel is large, stylish, cosmopolitan, fantastically placed overlooking Portman Square (2 minutes walk from Selfridges) and without doubt we'd stay there again.