Stayed here for one night before the london marathon.

Pre-booked room on a discount website - check-in was very fast and efficient.

Room was very large - looked like it had been re-furbished recently but bathroom certainly hadn't been redecorated for a while. Everything worked apart from the Air Con that was rubbish (a number of other reviews have stated this)

Did not eat at restaurant as I point blank refuse to spend £14 on breakfast.

Location was good, 5 minute walk from Herons Quay DLR station - nice views over London.

Fast, efficient checkout and a concierge service to look after your bags (charged £1 per item per day)

In conclusion - a decent hotel if you were looking for a docklands based trip.

My husband and I booked this hotel as a treat for our first wedding anniversary, on paper the hotel seems very nice - especially it's location, but in practice it was a complete let down. The hotel reception area was very nice but was not a true reflection on the rest of the hotel. The rooms were basic - you could find more luxury in a Travel Lodge - but the view from the bedroom window was exceptional. The staff spoke extremely basic English which was really akward when asking general questions about the hotel facilities or directions - They were also really unhelpful. We had taken with us a vintage bottle of champagne which we wanted to drink in our room on our actual wedding anniversary - they begrudged us two champagne glasses. The weekend also had hidden charges such as you weren't allowed to take towels from your room to the pool and instead had to pay to hire towels in the pool area, which is something I have never heard of. The pool area itself had mould on the ceiling and wires hanging down which was neither pleasant nor safe and we were 'grunted' at when we asked for change for the lockers. Breakfast was a fiasco in itself. Usually you are given some instruction as to where to sit or to help yourself to the buffett. We recieved neither and were made to sit at a dirty table and were expected to use up the rest of the pot of tea that had been left from the people before us - we were made well aware of the inconvieniance we were causing by asking for a fresh one. The final straw arrived when we had asked the night before for a one hour extention to our check out time - which surprisingly we were granted only for the receptionist to try and charge us for the extra hour as nobody had written down the extention we had been given. The one saving grace for the weekend was the location of the hotel - Canary Wharf is a fantastic place with fantastic shopping/restaurants etc and is also really easy to get to central london - a visit to the Wharf is a must. However, I wouldn't recommend a stay at the Brittania International Hotel due to the exceptionally poor service and accomodation that is much in need to a face lift.

The Britannia International Hotel offers jacuzzi rooms, carvery restaurant, hotel bar, car parking, swimming pool, gym and a cool canary wharf location.

Anyone who gives this hotel less than 4 stars on this has never travelled before. Sound advice for travelling in London - "If you want your bags taken up to the room, ask somebody".

I stayed here on valentines day, in a jacuzzi room for 75 pounds through hotel-Assist. Excellent price, had dinner with the Thames just 2 inches from our table, in the riverside restaurant, and there was a wedding in the hotels banquet rooms - cant be that bad if people get married here.

Dont be put off of this hotel by peoples rants, they would be more at home in a 2 star hotel, whining about anything and everything. Go here and you will be pleased!

I am giving this hotel one star, just because it is actually meant to be a 4-star hotel.
Rooms were average, service was dramatic, and staff were rude. Avoid this hotel. You can do better.