The hotel looks great, had some phone discussion with Guest Services earlier in the day, couldn't have been more helpful. However, upon arriving, the room which was booked as a triple, with single beds as show in the lovely photo was just one double bed. Took an absolute age for the hotel to deal with this and even then, they still didn't provide the three beds so one of us ended up on a folding bed, not what we paid for. Wrote in to complain and the hotel didn't even have the courtesy to respond.
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