Location of the hotel is not ideal for tourists. It is far away from everything besides Tower of London. All the shops nearby are closed during weekends.
A trainee checked us in. Had to remind him that breakfast was included in our booking as he got it wrong and said otherwise. Worse still, he checked us into a queen size bed room. We paid for King Size bed. So we had to go back to the reception again, after getting the wrong room.
Breakfast was normal. The waitress asked if I would like to have orange juice. I said yes, only if it is freshly squeeze. It turned out to be concentrated and full of sugar content.
Have not received my deposit back (they charged the amount to my card instead of blocking it) after checking out for days.
I would not recommend this hotel considering the price and location.
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- Also Known As:
- DoubleTree By Hilton Hotel London -Tower Of London England