Travelling in tour from Scotland, when we arrived at the hotel, we were pleased by the most funtastic cookie we haver tasted ! Simply delicious ..
Very nice rooms with a MAC - my son didn´t want to leave the room ever ....
Excellent breakfast.
Very good location with tube tube nearby which is important.
Recomend this hotel to everybody.

If you don't mind staying in the financial district where things shut down early this is a really nice hotel and a good value for the money.

This was a very good hotel except for the lack of consistent water temp in the shower - pressure was fine but the temp kept changing throughout the shower. I didn't have this trouble at other hotels but they were in different parts of town. I stayed at the hotel b/c it was close to where friends of mine were staying. I was there to sight see and tour and it is very close to a tube stop and the Tower of London. However, everything (shops, drug stores, etc..) pretty much closes at 6:30 during the weekdays and are closed on weekends. I had to use the hotel for pretty much everything. The restaurants are fine but nothing special and the roof top bar really hops.

With that said, the hotel is really nice, large rooms for Europe, clean and the bathroom is spacious for UK hotels. I liked the Mac in the room that you could use for a computer and a TV - however, you could not watch TV and be on the computer at the same time if you wanted - small thing.

Also - the concierge were a bit spotty - some were extremely knowledgeable and others knew nothing - the 2 on duty at 9:30 on a Friday night had no idea where Stonehenge was and had never heard of it.....really! The morning concierge was extremely friendly and knowledgeable and hooked us up so it ended well.

I booked a room in this hotel for two nights for my partner's birthday, and can't praise the place enough. Upon check-in, we received the usual treatment (cookie etc.) and then were shown to our gorgeous room.
I paid more than I normally would for this kind of hotel, but I was really pleased.
The rooms are immaculate and staff can't do enough to help. I'd happily recommend this place to anybody wanting a decent hotel in the heart of this amazing city.

Last weekend we stayed in this lovely hotel near Tower Bridge, a part of London that we hadn't been to before. Quite by chance we realised it was located near Trinity House where some scenes from Skyfall had been filmed but also has a connection to Hull and personal connections to my family history.
Our coach driver checked us in within 5 minutes and he was able to hand out room keys to each of us in the party. The fastest check in for this annual trip ever! Check out was just as easy.
The hotel was lovely, immaculately clean, excellent facilities in the room, the breakfast each morning was a delicious buffet style with lots of choice and all of it was extremely fresh. The staff had the turnround of tables down to a fine art so we never had to queue before being seated.
Our 5th floor room faced into a quadrangle, above us the skies of London, below us views through the glass ceiling into the reception area of the hotel. The room was very quiet and I slept better than in any other hotel I have stayed in in the capital.
It is an ideal location to explore London, the tube station is a short 2-3 min walk, Spitalfields, St Pauls, Tower Bridge all within easy walking distance.
I would highly recommend this hotel.