We stayed at the Mint Hotel Tower of London for 3 nights. We had booked and prepaid for a twin room with continental breakfast. The hotel is very easy to find only a two minute walk from Tower Hill Tube.
We arrived late at night to check in. The staff at the front desk were friendly and welcoming. We got to the room, discovered it was a double bed so we had to return to the reception again. He apologised and gave us a Twin Room on the 7th Floor. We got to our room and it was a double bed again! It amazed us that there was no twin bed rooms available. We contacted the front desk again and they sent somebody to the room to separate the beds and supply extra bed linen. The duvets they put on the beds were too big to fit into the covers and they didn’t close at the end so the duvet kept sliding out of the cover. It was after midnight at this stage and we were tired and just wanted to go to bed so we decided to wait until morning to deal with it. However, before the two gentlemen left they asked if we wanted a glass of wine or something for the inconvenience but we declined. We did however ask for the full English breakfast to be included in our rate and this they agreed to. Before breakfast the following morning we contacted the front desk, told them of the event the previous night and asked for it to be rectified.
You can still smell the freshness all around the hotel and in the bedroom. The bedroom was small, the beds were comfortable. There was an iMac TV in the room which was a nice feature and in particular the free internet access which should in this day and age be free in all hotels. The bathroom was small but nice with a really powerful shower and nice toiletries from The White Company. The breakfast room was a large, bright room and very busy. There was a good selection to choose from.
We had planned to go to the Sky Lounge on one of the evenings but we spent all day out and about London that by the time we got back to the hotel we were exhausted. We did go up to have a look and one of the bar men opened the door so we could go out and have a look at the amazing views. We were disappointed then that we didn’t go for a cocktail. Maybe next time!
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