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“Great Hotel” 4 of 5 stars
Review of Thistle Euston

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Thistle Euston
4.0 of 5 Hotel   |   43 Cardington Street | Euston, London NW1 2LP, England (Camden / Primrose Hill)   |  
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Ranked #215 of 1,065 Hotels in London
Athens, Greece
1 review
“Great Hotel”
4 of 5 stars Reviewed August 13, 2013

The hotel is great.Only two comments:
-a small fridge in the room is necesssary
-i would prefer a bigger variety of foods at breakfast.

Nevertheless, the hotel was much better tahn others i have been in London.It was close to all the turist attractions(I used to walk for a lot of destinations and used the underground only for two out of five days that I was there)
Tip: I noticed that the breakfast room was to busy between 8-9.If you are in a hurry its better to avoid these hours.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 14, 2013
Thank you for taking the time to write a review following your recent stay with us at Thistle Euston. It is feedback such as this that enables to continuously improve the level of service which is imperative in the business we are in.

As you rightly said our location is fantastic, being close to centre of London, this means our guests can enjoy all the sights by walking to them or by minimum travel time.

We hope to be able to welcome you back soon!

Kind Regards,

Mark Gallagher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,434 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
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English first
Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 12, 2013

My friend and I stayed here on an Omega Theatre break and could not fault the hotel. We were able to leave our bags there whilst we explored London. The location is fantastic only a few minutes walk from Euston station and near the tube station to take you to all the major touristy places. Bearing this in mind it was really quiet. Considering the location the room and bathroom were both good sizes and the bed was so comfy. The buffet breakfast set us up for the day.
I would not hesitate in recommending this for anybody wanting a central location in London.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 14, 2013
Thank you for your kind words following your recent stay with us. I was pleased to read that you enjoyed your time with us and that you would recommend us for anybody wanting to stay in central London.

We are very lucky with our location, and as you mentioned we are close for all that London has to offer, but in a very peaceful and quiet area.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards,

Mark Gallagher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed August 11, 2013

we stayed here purely for the convenience of staying near the Eurotunnel checkin at St. Pancras. Location is good near Euston Station, checkin staff were very friendly indeed. we got to our room to find the smallest room i have ever stayed in in London. The beds were the hardest i've slept on in ages, and i woke up around 6 times during the night purely because it was so uncomfortable. there is no facilities to make hot drinks, no kettle or tea/coffee making facilities that i would have expected from a good hotel, some of the lights didnt work which was annoying, and the toilet only flushed when it thought it would. a minor point would be the view which is of the signal box maintenance area at Euston Station. to be honest i wished i'd stayed at the premier travelodge, it would have had the same amenities and i would possibly have had a far better nights sleep. im writing this at 7.21am the day i checkout because the wakeup call was even at the wrong time lol. i've never had a wakeup call that was 20 minutes early despite their computerised voice stating the correct time the clock on the tv says otherwise. first and last time for me at a thistle hotel, from now on its back to the hilton or the holiday inn.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 14, 2013
Thank you for taking the time to write a review following your recent stay with us, I was concerned to read that you experienced a number of issues during your stay and that you feel you would not return.

I would be eager to discuss these points further. Can you please provide us with contact details.

Kind Regards,

Mark Gallagher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 10, 2013

This hotel is very handy for Euston station, my room was quite big and kept nice and clean and staff were very friendly throughout the hotel. Breakfast had plenty choices of hot and cold dishes and available in a choice of two restaurants. Hotel very handy for Regents Park which is a short stroll away and walking distance to Buckingham Palace around 40 minutes, or you can get the tube at Euston or there are plenty buses. Plenty shops in and around Euston Station - Sainsbury's being one of them and M&S which is very handy as I used to go and get sandwiches and yoghurts for my tea back at the hotel, or you can have meals at the hotel.

Room Tip: Ask for a room looking onto the park if possible.
See more room tips
  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 13, 2013
Thank you for your nice review following your recent stay with us!

It is great to hear that you found our staff and location both to be great.

I hope I will be afforded the pleasure of welcoming you back at Thistle Euston in the near future.

Kind regards,
Mark Gallagher
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Lille, France
Top Contributor
89 reviews 89 reviews
52 hotel reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 9, 2013

I stayed for only one night on business but found the location of this hotel to be excellent - it's a 2 minute walk from Euston train / tube station. The check-in was quick and easy, the staff very friendly and helpful and my room was very clean. My bedroom was a double room but it was very small. I had to walk sideways along the bottom of the bed to get to the window. When in bed, I had to watch the TV sideways as it was on the right hand side. Breakfast is in the basement so there's no natural light but it was well cooked and well served. A very good hotel but don't stay here if you have bedroom claustrophobia!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 14, 2013
Thank you for taking your time to write a review with regards to your recent stay with us.

It is wonderful to hear that you enjoyed all the different aspects to the hotel from location to the easy and quick check-in.

I am sorry the hear that you felt that your room was too small, we do have larger rooms available in the higher room categories. Please do not hesitate to contact us directly for your next stay and we would be more than happy to advise you on the different available options.

Kind Regards,

Mark Gallagher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

Found the hotel and staff very helpful, breakfast was great everything you would need to start your day with a hearty breakfast. Quite happy to store our bags on our final day free of charge. Close to the train station and to tourist sights .

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 13, 2013
Thank you for your wonderful comments following your recent stay with us

Our breakfast is indeed a great start to the day.

I was delighted to read that our staff was very helpful. Our team prides itself on having a passion for customer service, and it is wonderful that you feel this was demonstrated throughout your stay with us.

Kind Regards,

Mark Gallagher
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Portsmouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 8, 2013

we booked here as first night of our mini - honeymoon, travelling to Paris the next day. This hotel was great for access to stations & travelling - also easy walking distance to Euston & St Pancras / Kings Cross

We received a room upgrade & gift from the reception team, once they asked if we were stasying for any special reason.

Lovely clean room.

Would deffo visit again!!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Manager at Thistle Euston, responded to this review, August 13, 2013
Dear reviewer,

What a great reason to stay with us on your first night of your honeymoon before you went to Paris. We are lucky with our location being so close to St. Pancras International and the Eurostar.

I am very pleased to read that our staff gave you an upgrade for your special occasion.

We are delighted to hear you would stay with us again, and we look forward to it.

Kind Regards,

Mark Gallagher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thistle Euston

Address: 43 Cardington Street | Euston, London NW1 2LP, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Marylebone , Regent's Park / Kings Cross
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#134 Business Hotel in London
#138 Family Hotel in London
#154 Luxury Hotel in London
#193 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Euston 4*
Number of rooms: 362
Official Description (provided by the hotel):
A fantastic hotel for business travellers and people on the move.Whether you’re in London for business or pleasure, Thistle Euston is one of the few hotels near Euston Station making it the ideal hotel for overnight or longer stays. At Thistle Euston, we have 362 newly refurbished bedrooms, including Deluxe, Family and Executive rooms, and 6 meeting rooms, the largest seating 100 people theatre-style. Business guests now also benefit from a new meet-and-greet point, a break-out area featuring high tables with laptop sockets and Costa coffee at a touch of a button. ... more   less 
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Also Known As:
Thistle Euston London, England
Thistle Euston Hotel London

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