First of all they should clone the staff, all of them, and put them in every other Hotel in the world, then staying at any Hotel would be a real pleasure! I can not praise them enough, curteous, helpful, friendly and professional. The room was very comfortable and the bed was like sleeping in my own. The breakfast is the top standard for other Hotels of the same star rating, or what they ought to be! All in all really good experience and when in London I will now never stay anywhere else.