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“Nice place” 4 of 5 stars
Review of London Marriott Hotel Kensington

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London Marriott Hotel Kensington
4.0 of 5 Hotel   |   147 Cromwell Road | Kensington, London SW5 0TH, England (South Kensington)   |  
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Ranked #306 of 1,058 Hotels in London
Certificate of Excellence
chicago
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice place”
4 of 5 stars Reviewed January 2, 2013 via mobile

Stayed in junior suite with decent amount of room, great coffee and decent extras, its 3-4 minutes to tube station. A cab to Heathrow can be had for 35-40 pounds which is a great deal, and the area is safe and easy to get around.

Stayed November 2012
Helpful?
1 Thank bedouin08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,110 reviews from our community

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London, United Kingdom
Level Contributor
167 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed January 2, 2013

I am a regular business traveller and am familiar with many of the hotels in West London. I frequently stay at the Marriott Kensington and it is without doubt the best hotel of its type in this part of London, and is clearly superior to all of the nearby competitors (Holiday Inn, Hilton, Crowne Plaza, Millennium etc). The rooms are always spotless and well-presented, with all the usual things that you would expect in a decent hotel room. The most important thing that sets this hotel apart from all the others, however, are the excellent staff, and in particular the reception staff, who are invariably friendly, cheerful, attentive and speedy; they really are a class above the staff I have met at all the other hotels in this part of London. The only thing that stops this being a five star review is the food in the bar, which is ok, but pretty pricy and limited in range.

Room Tip: Avoid ground floor and mezzanine level rooms - they are not as good, and can be chilly in winter.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 28, 2012

The hotel is of usual Marriott standards. Good beds, excellent breakfast. I stayed in this hotel several times. I like its proximity to great South Kensigton museums and the quieter end of Hyde Park. Albert's Hall is also nearby.The location is also good for higher end shoppers. Harrod's, Harvey Nichols, Burberry are a short walk away. A lot of reasonable restaraunts are nearby. One tip - I would not recommend eating in Cromwell Road restaurants. Much more selection and better restaurants are close by in Earl's Court and Old Bromptoon Road. Cromwell Rd itself is busy and not very attractive. The area between it and Hyde park is much nicer. The one drawback I can think of - the hotel used to have swimming pool and sauna. They were closed this time - supposedly for renovation.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank jana004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 24, 2012

stayed there with few colleagues in Oct 2012. There was no hot water for 2 days in a row. I was shocked at the callous attitude of the management - "we are aware of the situation" is what they said repeatedly. They were charging 200 pounds per day !! There was no apology from the management, other than a letter on the day I was leaving. I was expecting the management to personally call me as I fell sick due to cold water baths

I DO NOT recommend anyone to stay here.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank sri18930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 21, 2012 via mobile

This hotel is a find. Near the tube, bus stops and museums. Look for discounts on line.

The staff is very helpful. A Tesco is across the street. Very clean. Numerous sites in walking distance. Earl's Court tube stop has lifts.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank ahp100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 19, 2012

The hotel is an excellent base for Kensington, particularly the Science, V&A or Natural History museums which are within 15 minutes walk. The Albert Hall is another 5 minutes walk away. There is a bus stop very close (buses to Knightsbridge, Hyde Park Corner and Baker Street) and the tube is only 5 minutes walk.

Hotel has reasonable sized bar, with comfortable seating. The bar also has a food menu and we thought the small desserts for £5 were a bargain for a large hotel in London. And very nice they were too.

The room itself was nicely decorated and looked recently refurbished, it was also very clean and quiet. No issues with bed or bathroom and room had good sized TV, desk and armchair.

Staff throughout the hotel were very friendly and helpful. Breakfast had a good selection of fruits and cereals and the usual "Full English" - but also a omelette and waffle chef for a freshly cooked option. Pastries etc were all excellent.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mark_Cowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 16, 2012

We stayed at the London Marriott Kensington for one night last weekend and a pleasant stay it was. Our room was very comfortable, clean and extremely quiet and the staff throughout the hotel were very courteous. Breakfast was of great variety and everything was very fresh. We enjoyed an evening at the theatre and returned to the hotel for a drink in the bar which had a lovely atmosphere. Would definately return to this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kevcar44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#181 Family Hotel in London
#216 Luxury Hotel in London
#221 Romantic Hotel in London
#225 Business Hotel in London
Price Range (Based on Average Rates):
Hotel Class:4 star — London Marriott Hotel Kensington 4*
Number of rooms: 216
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Also Known As:
Marriott London
London Marriott Hotel Kensington England

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