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“Not what we expected!” 2 of 5 stars
Review of Prince William Hotel

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Prince William Hotel
2.5 of 5 Hotel   |   42-44 Gloucester Terrace, London W2 3DA, England   |  
Hotel amenities
Ranked #767 of 1,049 Hotels in London
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Not what we expected!”
2 of 5 stars Reviewed January 6, 2013

Ok let's starts with the positives, the location was good few minutes for the tube and train station and good range of shops and restaurants. The reception staff was very helpful and polite but however it is less to be said about the breakfast staff were so miserable and blunt - I'm not sure if anyone wanna see miserable staff during breakfast! Lets face it's not a good start to a day! While we're on the subject of breakfast we paid extra £10 per person for a full English breakfast and we literary got a sausage, a bacon, an egg, baked beans (looked like it had been left on the side) and some tomatoes (tin tomatoes not fresh tomatoes)!
The hotel from the outside looked ok but once you're inside everything looked like its was about to fall apart! To be honest the hotel could do with some paint!
The room was was even more disappointing the bed feels like it will fall apart as soon as you turn and it squeek (I barely slept!).

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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A TripAdvisor Member
3 of 5 stars Reviewed January 3, 2013 via mobile

Small and old, but a nice hotel when you just need a place to sleep. Staff was helpfull and friendly. Breakfast was boring, but ok. Elevator was small, but working. My children said the beds were good, my bag hurt, but just becauce the madras was to soft. We would stay there again.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Newcastle
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 22, 2012

After reading all the 'never again' reviews, we decided to take our chances and book with this hotel. My partner and I aren't really fussy folk. We don't mind older places, bit run down so long as you can sleep, shower and the location is convenient. And this is kind of what this place offers (except I will say that the beds are probably the most uncomfortable beds I have ever experienced). The bed mattresses have no cushion in them whatsoever - you will feel the springs digging into your back. We had twin beds but my husband's bed was much better so maybe it's not every bed that is this bad. What I did though was put some spare blankets underneath to give myself a bit more cushion and that did the job. Slept much better after that.

On the plus side...the location is pretty good to get to and from the main attractions. The hotel is near Hyde Park which offers a great running track if you want some exercise in the morning, which was just such a nice thing to do. There is also an elevator (albeit small and slow) but at least it's got one. And there is complimentary breakfast downstairs. Everything you need - toast with butter, jam, orange/apple juice, coffee, tea. And the hotel is run by many Indians who were quite friendly and helpful we thought. And there's also free high speed wireless internet you can use in the lobby if you have an ipad, laptop, which is fantastic cause the Hilton in Amsterdam charged 15 euros for like one hour! So I would recommend this hotel as it's got some good perks on the proviso that you are not that fussed about certain things.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 18, 2012

My room number was 45, located on the 4th floor. We stayed in this room for three nights. I book this room because of the price and location. Although most reviews say the hotel is not satisfactory, but I still book a room at this hotel because of its location and budget. With a heart full of doubt, we stepped into the hotel (entrance in Craven Road, not Gloucester Terrace) and we found the hotel lobby was clean, decorated and well-organized. They asked for a deposit 20pound for two people even the room was paid in full (we booked this hotel via olotel.com, please have your printed booking confirmation and payment confirmation with you). Size double room is OK, clean and fragrant (yes its smell good when you enter the room). Room were cleaned every day. Shower room and toilet are clean and have hot water. Only on our last day, the hot water was available late and we had to shower with cold water.

Bed throws were ugly (we fold them and keep in the cupboard and dont want to look at it) but the bed sheet was white clean. Internet is available for free in the hotel lobby only. Towels and basic amenities were provided. Kettle and complimentary tea and sugar and two glasses also provided in the room. TV and local television channels were also available.

It just, the walls are not soundproof, you can hear your neighbor talking and walking in the next room. Iron bed and spring mattress just like in a hostel, less comfortable but we were able to sleep soundly because we were tired. Like other hotels, it’s better to keep all personal belonging in a locked luggage. My wife lost her brand new body lotion; luckily all our valuables were kept in the locked luggage.

For us, the hotel and the room is quite appropriate to its price. Breakfast (bread, jam, butter, cereal, milk, coffee, tea, and juice) was ok, the dining area was clean and well-organized. Anyway, if you want luxury and have better budget, please check in to the Hilton hotel nearby.

Room Tip: Please ask for room away from the elevator.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 28, 2012

Good only if you're looking for a cheap place where to sleep and keep your things in central London.
Rooms are tiny, old, essential in furniture. No hairdryer. Bed uncomfortable, and noisy. My room was next to the elevator and the door would not close shut. I could hear people talking in the corridors all the time. I had no lavatory in my room only shower and a sink!
Poor breakfast. There's not even fresh fruit.
The hotel staff could hardly understand what I was saying and the Russian lady at the front desk welcomed me with a: "Can you please wait in the lounge? I will call you", like I was at the doctor or something.
Not really what I expected.

Room Tip: Ask for a room anywhere far from the elevator.
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  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voorburg, The Netherlands
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 27, 2012

This is a nice place for if you're only here to sleep.
The rooms are simple, small bathroom, the breakfast is simple, but eatable.

the people from the reception are friendly.

don't go here if you only want luxury.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2012

The hotel was fine - not great, but adequate considering the price. The absolutel best thing about the hotel was the location. It's less than 5 minutes walk to Paddington Station, which will get you easily to most of the major tourist spots in London. It's also minutes from Hyde Park and close to many restaurants and a number of small grocery/convenience stores.
The room was fairly small and the beds were not terribly comfortable but were fine for the few days we were there. The room was clean and the bathroom had been partially refinished (new tile, toilet and sink) and was small but clean. There was no air conditioning, and our room overlooked a busy street so it was a bit noisy at night. All of these things should be considered if you're planning to stay here. But for the low price, we could endure these things. The elevator was small but adequate (large enough for 2 people and 2 suitcases). Breakfast was in an incredibly hot, cramped room in the basement and consisted of cereal, toast coffee/tea and warm juice. We tried it once, but chose to get something at a nearby grocery store the other days. Again, if you're expecting a great breakfast for your money, this isn't the place for you.
The staff were friendly and helpful and they happily stored our luggage in a locked room until our room was ready. We had prepaid the room, but they did ask for a 10 pound "deposit" which was put on our credit card as a hold. I had no problem with this and it was never actually taken off our card at the end of our trip.
Overall, this was a very basic hotel - small, a bit dingy (needing some updating - particularly in the common areas) but the room was clean and adequate for the short period of time we spent there each day. However, if you expect any kind of luxury, this is not the hotel for you. If you're on a tight budget but looking for something more private than a hostel, I would recommend this hotel.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prince William Hotel

Address: 42-44 Gloucester Terrace, London W2 3DA, England
Location: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #767 of 1,049 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Prince William Hotel 2.5*
Number of rooms: 41
Official Description (provided by the hotel):
18th century building with Georgian facade, modernized but retains originality - Near Paddington Station and West End. ... more   less 
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Also Known As:
Hotel Prince William
Prince William London
Prince William Hotel London, England

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