We booked 2 double rooms, were allocated one on the 4th & one on the 5th floors & the lift was broken. (over 70 steps to the 4th, over 90 to the 5th). When we arrived, they required photo ID for all guests, we had only travelled from Wiltshire! Luckily we had driving licenses & various membership cards between the 4 of us, as the desk clerk was adamant we had to have!
Both rooms were dirty, we had to ask for the very stained bed cover to be changed in one of the rooms. Both bathrooms had broken toilet seats, balanced in place. The walls were damp & stained. The beds were old, stained matresses & broken springs - not at all comfortable. No toiletries in the bathroom, except a postage stamp size piece of soap & half a toilet roll! No hair dryer either. The continental breakfast was a joke- in a small basement dining room with limited seating, breakfast was laid out in all four corners of the room - making it a bit of an obstacle course to get a slice of toast, coffee and a third of a slice of processed cheese, their idea of portion control! The towels were clean & the water hot. I would not recommend this place to anyone - it should be condemned!
- Official Description (provided by the hotel):
- 18th century building with Georgian facade, modernized but retains originality - Near Paddington Station and West End. ... more less
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- Also Known As:
- Hotel Prince William
- Prince William London
- Prince William Hotel London, England