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“A good hotel for Sadlers Wells Theatre” 4 of 5 stars
Review of Holiday Inn London Bloomsbury

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Holiday Inn London Bloomsbury
3.0 of 5 Hotel   |   Coram Street | Russell Square, London WC1N 1HT, England (Bloomsbury / Holborn)   |  
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Ranked #372 of 1,075 hotels in London
Cardiff
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“A good hotel for Sadlers Wells Theatre”
4 of 5 stars Reviewed January 15, 2014

The Hotel was pretty good with a good breakfast. If staying for a short time in London, for leisure or sight seeing, this hotel is highly suitable. The foyer is pleasant and the reception staff are very helpful. The room was comfortable and clean.
There isn't much more to say - which probably means that it is fine actually.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gothenburg, Sweden
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 15, 2014

Overpriced hotel suitable for a business trip. Small rooms, even the more expensive ones. Good location with many nice restaurants, pubs and shops within walking distance. Decent conference facilities. OK breakfast. Expensive WiFi connection. Staff not overly service oriented.

OK, but would not chose to spend time here if traveling privately as it is not good value for money.

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn London Bloomsbury, responded to this review, January 30, 2014
Dear Sampaholic,

Thank you for the review of your stay. We are sorry to hear our staff services did not meet your expectations. We will review with the staff to avoid similar situations in the future. Please accept my apology on this issue. It's regretful the room size impacted your stay, unfortunately most rooms in the London area are on the small side. We hope your future travel plans will continue to include IHG.

Regards,

Brenda J.
eMedia Coordinator
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern England
Top Contributor
126 reviews 126 reviews
36 hotel reviews
Reviews in 66 cities Reviews in 66 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 10, 2014

We have stayed here over the years since it was a Crest hotel in the 70s, and when it first became a Holiday Inn it was distinctly mediocre. However, a makeover and a service training course seems to have worked wonders! As a Platinum member, we were upgraded to an executive room, which was quiet and comfortable. I slept exceptionally well for the 3 nights we were there. Everything was clean and the equipment modern, but small points needed maintenance attention (a loose toilet flush and slightly wobbly seat). Housekeeping should be trained to spot these faults so that guests don't have the need to report them (as requested in the lifts). Breakfast was good--very good selection of melons and fruit, together with the usual array of hot foods. A very friendly chef was on hand to prepare omelettes, poached eggs, etc. Service throughout the hotel was exceptional--a burnt out bulb was replaced within one minute of phoning! The location is ideal for Euston, the theatre, British Museum--all these are within walking distance, and the hotel is well-located for buses and the tube (straight to Heathrow if required). Its daily rates are quite high, so unfortunately this hotel is only an out-of-season possibility for this leisure traveller.

Stayed January 2014, traveled as a couple
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hibl00msbury, General Manager at Holiday Inn London Bloomsbury, responded to this review, January 14, 2014
Dear Guest,

As always I am glad to read feedback of the Holiday Inn London - Bloomsbury. Thank you for taking the time to express your thoughts and concerns. I am pleased to read about the improvements made since your last visit, please accept my apologies for the issues you encountered during your recent stay. We take very seriously the confidence our guests place in us and we work diligently to rectify an unsatisfactory experiences. Please be assured that these points will be addressed and I hope when you return you will see further improvements made. Once again, thank you for your comments.

Kind regards,
Matthew Beard
General Manager
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Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 9, 2014

Stayed here for 3 nights with family! Very good location and close to alot of tourist attractions and also close to lots of good resturants! Breakfast was very good and the rooms were very nice! For a central location my room wasnt noisy at all!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hibl00msbury, General Manager at Holiday Inn London Bloomsbury, responded to this review, January 14, 2014
Dear Guest,

Thank you for your recent feedback. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment, should your travels bring you back to London. Once again, thank you for the wonderful and kind words of praise.

Kind regards,
Matthew Beard
General Manager
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Woking, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

We stayed here for one night as we had an early start at a near-by hospital and we couldn't fault our nights here. The staff were very welcoming and professional and our room was clean and comfortable. When I booked the room I asked for a cot for our baby and I was happy to see one in our room ready to go (I did have to ring reception for a sheet however, but the sent one up within 5 minutes). We had room service and it was quick and the food was actually quite good (better than other holiday inn's I've been too) but a little expensive but I think that's probably due to the area! I'd stay here again and I'd also recommend

Stayed January 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hibl00msbury, General Manager at Holiday Inn London Bloomsbury, responded to this review, January 14, 2014
Dear Guest,

Thank you for your comprehensive review. You have covered all aspects of your stay and I am pleased to read that you enjoyed your stay with us. We hope to have the honour of serving you again should your travels bring you back to London.

Kind regards,
Matthew Beard
General Manager
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Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2014

From the seocond I arrived I was treated with the very best of care and attention,I was upgraded to a superior room,every member of staff I came into contact with were courteous and very genuine.The service in the restaurant was excellent from breakfast to an amazing Christmas dinner,thankyou to Beatriz who organised this for me!The whole experience over Christmas was great especially the mulled wine and chocolates.I could find no fault,only one criticism the bedroom windows do not open therefore I found it very difficult to sleep as I sleep with the window open at all times,to be fair I did not let it spoil my wonderful Christmas break.

Room Tip: If like me you sleep with your bedroom window open please be aware the windows do not open.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hibl00msbury, General Manager at Holiday Inn London Bloomsbury, responded to this review, January 14, 2014
Dear Guest,

Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative about your comments about Beatriz. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned.

Kind regards,
Matthew Beard
General Manager
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Haifa, Israel
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2014

Nicely located far enough from the busy Oxford Street area, but on walking reach.
Clean and tidy but not fancy.
a lot of facilities within close reach (like supermarkets, tube, restaurants, British Museum)
Very good chioce both for business and Leisure

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn London Bloomsbury

Address: Coram Street | Russell Square, London WC1N 1HT, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury / Holborn , Camden / Primrose Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#268 Family Hotel in London
#324 Business Hotel in London
#350 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn London Bloomsbury 3*
Official Description (provided by the hotel):
Welcome to Holiday Inn London -Bloomsbury a modern and stylish hotel in London's West End, perfectly located for all of your leisure and business needs. The hotel can be found just off Russell Square Tube Station, close to St Pancras International Rail Station, which is very convenient for those travelling by Eurostar. Holiday Inn Bloomsbury hotel is also within easy reach of many of London's tourist attractions: The British Museum, Madame Tussauds, London Zoo and the West End theatres, not to mention the amazing shopping in Oxford Street and Covent Garden. The hotel is easily accessible for the O2 and also has a direct train link to Emirates Stadium, the home of Arsenal Football Club. Our state-of-the-art Academy Conference Centre boasts 14 meeting rooms that can cater for all requirements from training courses, boardroom meetings and conferences to Weddings and Dinner Dances. The Holiday Inn London Bloomsbury Hotel offers facilities for disabled guests along with accessible bedrooms, and two bedrooms with a hoist. The hotel is proud to have won Best Disabled Facilities Award 2007 'Accessibility for All' at the Meetings and Incentive Travel Awards. High Speed Internet Access is available in all bedrooms. ... more   less 
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Also Known As:
Holiday Inn London Bloomsbury Hotel London
Holiday Inn Bloomsbury London
London Holiday Inn
Holiday Inn London Bloomsbury England

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