We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“TOP HAT TRIP” 5 of 5 stars
Review of The Chelsea Harbour Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Chelsea Harbour Hotel to your Saves list
The Chelsea Harbour Hotel
5.0 of 5 Hotel   |   Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour) (Chelsea)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #110 of 1,049 Hotels in London
Certificate of Excellence 2014
Write a Review

1,220 reviews from our community

Traveler rating
    807
    284
    73
    31
    25
See reviews for
388
396
40
199
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cranbrook
1 review
5 of 5 stars Reviewed February 18, 2013

I had always wondered what Chelsea Harbour was like and this hotel does not disappoint. The suite I was given was outstanding. Easily the best hotel outside of Central London (although the valet parking charge of £40 was a rip-off and left a sour taste in the mouth)

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, February 22, 2013
Dear Donal B,

Thank you for your kind review about your recent experience at Wyndham Grand London. We are pleased that your expectations of Chelsea Harbour and the Hotel were exceeded. Located just a short walk from the hotel is an NCP car park which offer guests an alternative to our valet parking. We hope to look forward to welcoming you back and in the mean time thank you once again.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 18, 2013 via mobile

I find myself in the unusual situation of penning this review mid stay. I feel I have already seen enough to rate this establishment even though we still have one night to stay. I have been up since 5 am thanks to incessant screeching and whining noises from the overground railway station visible from or window (room 221). You would think that this would render the hotel accessible at least but it is to all intents in the middle of nowhere, as noted by previous travellers. To get to the overground station requires a 10 to 15 minute walk around the hotel, and the only practical means of accessing city attractions is to cab it, which soon mounts up. Having stayed in many 5 stat establishments, the inescapable conclusion is that the basics simply aren't right here. The receptionist Joan who checked us in was at least polite and civil, but I am yet to experience their attitude to complaints.....so watch this space.

Stayed February 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, February 21, 2013
Dear YorkieMedic,

Thank you for taking the time to write about your recent experience at the Wyndham Grand London. We are sorry to read that you were unsatisfied with certain aspects of the hotel. Whilst we appreciate your frustrations with the Overground station located 5 minutes walk from the hotel, the staff on duty would have responded in a timely manner and offered you a complimentary upgrade to a suite with minimal noise from the surrounding area. We hope that this has not marred your impression of the Wyndham Grand London and we sincerely hope to welcome you back in a not too distant future.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 17, 2013

I stayed at this hotel with my 13 year old son. The accommodation was excellent as we had a separate sitting room and a comfortable twin bedded bedroom. The hotel is situated a few minutes walk from the overground station with one stop taking you to join underground. I bought day transport passes £8 adult and £3+ for my son.

The hotel has a lovely pool.
I would highly recommend.

Room Tip: There was no problem with our room - we were a bit worried that it would be noisy as was next to the...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, February 22, 2013
Dear jldhoskins,

Thank you for writing such a positive review and for recommending Wyndham Grand London to the TripAdvisor community. We are delighted to hear your room had everything you and your son required and that you enjoyed the 17m indoor swimming pool the Blue Harbour Spa has to offer. We hope to have the opportunity to welcome you back and in the mean time thank you once again for your review.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, Connecticut
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

Spent a very pleasant 4 days at this hotel. The facility us very top notch and the staff very professional and accommodating.
The only downside is that it's location is not convenient to Central London (W1). It does have good conference facilities.

Stayed February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Chelsea Harbour Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Phone Number:
Location: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in London
#67 Romantic Hotel in London
#92 Luxury Hotel in London
#92 Family Hotel in London
#96 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, HotelTravel.com, World Independent Hotel Promotion, LondonMarketing.com, Priceline and Agoda so you can book your The Chelsea Harbour Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
The Chelsea Harbour Hotel London, England

Owners: What's your side of the story?

If you own or manage The Chelsea Harbour Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.