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“Wonderful staff make this hotel” 5 of 5 stars
Review of The Chelsea Harbour Hotel

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The Chelsea Harbour Hotel
5.0 of 5 Hotel   |   Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)   |  
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Ranked #99 of 1,066 Hotels in London
Exeter, England, United Kingdom
2 reviews
“Wonderful staff make this hotel”
5 of 5 stars Reviewed December 1, 2012

The hotel is wonderful, but what really made our stay was the staff. Zita couldn't do enough for us, and always had a smile on her face. This is our second stay at the Wyndham. One of the main reasons for us returning was due to how well we were treated in our last visit, again Zita looked after us so well. Hotel and facilities are first class, very comfortable beds, clean and well equipped with spacious bathrooms. Great transport links and shops within walking distance.

Room Tip: If you can afford it the balcony rooms are amazing.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, December 11, 2012
Dear Georgina W,

Thank you for taking the time to share your thoughts with the TripAdvisor community. We are delighted that you enjoyed your stay at Wyndham Grand London and it is particularly rewarding to receive such kind comments regarding our facilities, location and staff. It will be a pleasure to share your feedback with the team and in particular Zita who provided outstanding service. We look forward to welcoming you back to the hotel soon.

Kind regards,
The Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,135 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
Rome, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 1, 2012

Nice hotel, but not value for money at all, the rooms are dated to say the least. The worst thing for us was the noise of the train station next to our room and also the heathrow flight path roaring overhead ... Impossible to sleep... Frim the 5th floor we could hear the announcments from the train platform !

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 26, 2012

Gorgeous hotel in a fabulous location. If you want a treat try this hotel. The staff were unbelievably polite and relaxed; we didn't feeel outmof place. We had a beautiful suite with the view of the harbour. Everything was perfect.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, December 7, 2012
Dear Tirre.

Thank you for your outstanding review. We are thrilled that your stay was perfect and we hope to welcoming you back in the not too distant future.

Kind regards,
The Guest Relations Team.
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Chester
1 review
4 of 5 stars Reviewed November 26, 2012

I have stayed at the Wydham on a number of occasions . Overall the hotel is good value ( for London) I have stayed in other good hotels and paid twice as much for pretty much the same . However , I hope over the next year or two that the suites are slowly upgraded as they are showing the test of time - however they are still in an acceptable condition and are comfortable.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, December 7, 2012
Dear AlanHibbert,

Thank you for taking the time to review your recent stay at Wyndham Grand London. It is always a pleasure to receiving positive feedback from our returning guests. Please rest assured your comments regarding the suites have been passed on to our management team for future consideration and we look forward to welcoming you back in the not too distant future.

Kind regards,
The Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in London
#61 Romantic Hotel in London
#63 Family Hotel in London
#83 Luxury Hotel in London
#96 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
The Chelsea Harbour Hotel London, England

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