March 2007, a friend and I (two single girls 20-somethings) stayed at the Craven Gardens Hotel in London's Bayswater neighborhood. The hotel has some ok reviews from other travelers, was affordable and in a great area... BUT... please do not be tempted by these things to stay here. The reception area was small as I expected, but clean, so my first impression was ok. We checked in and were able to check in early, so I thought we had made a good choice... but then we went up to the room... It was extremely small and reminded me of a hospital room for some reason. We went to take a nap and noticed that we were missing one half of our window curtains. We went downstairs to ask them what could be done about this and they sent up the "housekeepers" in their stilleto boots who then climbed on one of our beds to replace one half of the curtain with another half that didnt match the first half. Basically, in the basement is a hostel and even the hotel guests are treated just like hostel guests. The customer service was minimal and borderline rude, getting extra towels was like pulling teeth, the shower hardly worked and when it did would be scalding hot or freezing cold, but no where in between.
So, dont say you havent been warned - i know this hotel is a good deal, but you might as well stay at a hostel for less money...
- Official Description (provided by the hotel):
- Victorian-style hotel, near the city, between Queensway and Lancaster Gate - 30 miles to Heathrow, 40 miles to Gatwick. ... more less
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- Also Known As:
- Craven Gardens London
- Craven Gardens Hotel London, England