Recently returned from 11 nights at Craven Gardens and I will be back! Friendly and helpful staff, comfortable room, hot English breakfast daily. This hotel is conveniently located to major bus routes (15 minutes at peak hours to Piccadilly Circus) and tube stations. Good pub next door. Quiet room, no noisy neighbors. The staff really made my stay special with their cheerful help. This was my 15th trip to London and I have finally found a budget hotel that I would recommend to friends/family. Prospective guests must remember that budget hotels in England (all of Europe, from my experience) do not have large rooms, but the bed was comfortable, the bathroom large by Brit standards and everything was very clean. I can't wait to go back!

I stayed here for four nights in the hotel. The staff were not friendly and they were not at all knowledgable (fortunatly for us we had both been to London before and so we were fairly familiar with our surroundings. When we checked in the sheets and the toilet were dirty. Yes the room is tiny, but we knew that going in. I guess the value isn't that bad, but we probably could have done better. Unless you are looking for somewhere really cheap, don't stay here. Oh yeah the breakfast was... as they say in the UK... rubbish.

Just got back from 6 days in London where we stayed the entire time at this part hotel/part youth hostel. If you like traffic noise, young people partying, lots of rap music blaring at every breakfast, smoke and very uninformed staff, this is the place. Oh, did I mention hearing every word through the walls in the next room at 2 am? The breakfast was terrible unless you like fake eggs and very greasy ham. And don't forget the stale cornflakes. Now to be fair, this location is superbly close to Hyde Park and two very convenient tube stations (Queensway and Bayswater.) The shower was wonderful. And for 50 pence you can logon to a computer very conveniently located in the lounge area for 15 minutes. It's great for e-mailing home if you have a web account. But the lack of space, smoke permeating from every wall, hearing every door slam, cramped room, traffic noise even for the price would keep me from staying there in the future.

This hotel is basically a Motel 6 type, the rooms are tiny, smelly, hot (in the winter!) and not close to the tube (4 -5 blocks away). There are no non smoking rooms, no central air and is very noisy at night. People are coming and going all the time as the bottom floor is a hostel for young people. Bring your ear plugs and if you are staying here, good luck.