Radiator in our room was very very hot! Even thought it's winter and was 1degrees outside we had the window wide open all night and it still didn't cool the room down! Too uncomfortable to sleep in! No radiator valves so unable to adjust the temp ourselves! My partner went to reception at 1:30am they advised him they had turned a switch off maybe for the heating? At 2am no better! We were told we could move to another room so I packed our luggage up and we returned to reception to be told receptionist had made a mistake and there wasn't a spare room!! The receptionist took some pliers to our room to attempt to turn radiator down but this didn't work! We had no choice but to sleep in a very uncomfortable temp room, only made a tiny bit better by my partner attempting to cover up as much of the radiator as possible with towels to try to reduce the heat being let out into the room (still had to sleep with window and curtains wide open to let cold air in) this also meant it was very noisy as a flat located opposite was playing loud music. Wouldn't stay here again as due to lack of sleep wasn't worth the many we paid!!
- Official Description (provided by the hotel):
- Victorian-style hotel, near the city, between Queensway and Lancaster Gate - 30 miles to Heathrow, 40 miles to Gatwick. ... more less
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- Also Known As:
- Craven Gardens London
- Craven Gardens Hotel London, England