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The Hempel: Traveler Reviews


The Hempel
Hotel class 4 of 5
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31-35 Craven Hill Gardens, London W2 3EA, England
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Traveler Reviews

57% Do not recommend
3.0 of 5 stars 90 reviews
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The Zen of the Hempel

The Hempel

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5 of 5 stars
Onewriter 6 contributions
Highland Park, Illinois
May 2, 2006 | Trip type: Business
3/7 found this review helpful

I stayed at the Hempel for four nights on a business trip, and I thought it was superb. As the taxi pulled up to the doorway, it looked like an ordinary row of Georgian terraced houses. But looks are deceiving! The lobby, which is a study in cream, has many intimate little seating areas, and it was a great place to meet up with colleagues. The black-clad desk staff were efficient and pleasant.

My room which was very large, had pristene stone floors. I had a comfortable sofa opposite an ample bank of closets, with a built-in TV, stereo receiver and cd player.

The bed, which was fabulously comfortable, was in a smallish adjacent room, which had a generous window, which I could open to get a little breeze.

The large bathroom, which had plenty of shelf space for all my stuff, plus some small drawers, which I used to keep things of sight. The bathtub was very large and had a regular shower head, as well as a hand-held. It was set into a two foot wide black granite shelf, which was perfect for sitting upon and giving my tired feet a warm soak. There were many thick white bath towels, replenished twice daily and a white terry robe with a pair of beige espadrilles. And on the frosted glass windowsill was a lovely potted orchid with a small puck sized light over it. Zen.

Breakfast was served in the lower-level Thai restaurant, reached by descending an extraordinary glass slab staircase. The breakfast was good and cooked to order, served by a vey pleasant waiter.

One afternoon, I took a little stroll to the hotel's private garden across the street, which is very well-manicured and, dareI say it, zen!. Suddenly a waiter appeared with a tray of champagne flutes, and offered me one. I accepted and enjoyed it as I contemplated the garden. I believe I had unwittingly crashed a wedding reception, but was the first "guest" so no harm done. I thanked the waiter and left!

I booked though a corporate travel agent, so I got a deep discount on my room, which I believe added little to the enjoyment! It's a little walk to the bus stop or the tube and it's not very far from Paddington station. But the area is very quiet, and the walls don't seem to tranmit sounds.

I'd happily stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2005
  • Member since March 07, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $350 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Real 5 Star

The Hempel

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5 of 5 stars
A TripAdvisor Member
Reynella
Apr 11, 2006 | Trip type: Business
2/5 found this review helpful

Arrived late on a Sunday night when normally the service in some hotels is slow....but not at the Hempel,in fact it was the best service I have had in all my travels.Matthew the manager was so accommadating,nothing was a problem,food, cocktails and service second to none.They even made me porridge the following morning which was not on the menu.I did think £70 for a transfer to Gatwick was a tad expensive on Monday afternoon.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2006
  • Member since March 29, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $350 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved it

The Hempel

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4 of 5 stars
A TripAdvisor Member
London, UK
Apr 3, 2006
1/3 found this review helpful

Beautiful hotel & friendly attentive staff. We stayed for one night & I had an amazing massage in the room. The food in the restaurant was very tasty but pricey, the breakfast spread could have been better (pastries looked a bit tired) but my husband very much enjoyed a cooked breakfast. We heard that management of the hotel have changed recently and will be increasing the amount of colour which will bring the decor up to date & make it even more stunning.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2006
  • Member since April 03, 2006
  • I recommend this hotel for An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $350 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Weakest Link

The Hempel

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3 of 5 stars
gongzi 1 contribution
Hongkong
Mar 21, 2006 | Trip type: Business
1/5 found this review helpful

Sad to find out that there is no Skysports channels in the AV system of the hotel!!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2006
  • Member since March 21, 2006
  • I recommend this hotel for Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $350 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
a beautiful oasis of calm in central London - loved it

The Hempel

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5 of 5 stars
A TripAdvisor Member
Edinburgh, Scotland
Mar 8, 2006 | Trip type: Business
2/5 found this review helpful

I spent a night at The Hempel whilst on business in London recently and can safely say it was one of the best hotels I've ever stayed in in the capital - and to date that has been more than a few! Stunning white decoration, fantastic service and a wonderful meal in the Asian fusion restaurant all added up to a truly excellent experience.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2006
  • Member since March 08, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $350 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Hempel Address

31-35 Craven Hill Gardens, London W2 3EA, England