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“Good Location, but very old hotel with small rooms.” 2 of 5 stars
Review of Pembridge Palace Hotel

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Pembridge Palace Hotel
3.0 of 5 Hotel   |   55 Prince's Square, London W2 4PX, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #892 of 1,066 Hotels in London
London
1 review
“Good Location, but very old hotel with small rooms.”
2 of 5 stars Reviewed September 25, 2012

unfriendly reception, bad beds, poor breakfast, the only positiv thing is the location , only a five-minutes walk from the underground and kensington gardens.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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717 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Camberley, United Kingdom
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 23, 2012 via mobile

Really poor hotel, lots of things wrong, too many to mention them all
Avoid room b2 at all costs if possible
Squeaky bed springs, really noisy as right next to breakfast room, tiniest sink I have ever come across, couldn't even get the kettle in to fill it up!
Breakfast is a joke
Avoid if you can

  • Stayed September 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 19, 2012 via mobile

Large hotel, OK location, tiny rooms and dated facilities, breakfast room is small and like feeding time at the zoo, if you can get some sleep in this place you will have done well, loud doors slamming, fire alarms going off in the middle of the night, overall it's not the best and the price is over the top for what you get! Trust me when I say spend a little more somewhere else.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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London
1 review
3 of 5 stars Reviewed September 12, 2012

nice hotel-friendly cleaning ladies- scary elevator and crowded breakfast buffet but all in all- I would stay there again :-)

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 3, 2012

I knew that this hotel didn't have the best of reviews but booked it still since I wanted reasonable accommodation in the area.

The positives:
The location is fantastic. I had a room facing the garden so leafy view and quiet at night.
The room was small but quite frankly this is standard in the UK.
Cleanliness was also all right.

The negatives:
The fire alarm went off six times during my three night stay. Not only is this annoying, it is dangerous, too, since everyone is bound to ignore the alarm.
The breakfast is a bit of a joke, really. They couldn't cater for all the guests and the toaster capacity was shambles.
For internet access they charge 7 pounds a day. For someone who needs internet, this charge bumps the hotel up one price category where one should expect more.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kettering, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 1, 2012 via mobile

Couldnt check in till 1300 but able to leave luggage in lobby whilst we went sight seeing. Rooms with mis matched furniture and matress's that were just awful and old. The curtains were ripped. The smoke alarm went off 4 times during our 1 night stay. The towels were frayed and like sandpaper and we had to request these.Carpets badly stained and had several iron marks on. The bathroom smelled of mildue and there were hairs around the outskirts of the bath.I went to run a bath and tried to change from shower only for the handle to fall off. The breakfast was pathetic with no toaster and staff (who tried their very best and always happy and friendly) bringing out 1 rack of toast every 10 mins. No croissants or ham for a continental breakfast??? Choice was very poor unless you like boiled eggs and cheese. Location was good and easy access to Bayswater and Queensway tube stations. This could be a gold mine if the owners gave it a lick of paint and a bit of TLC. Would I go back....no way in this state

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
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A TripAdvisor Member
4 of 5 stars Reviewed August 20, 2012

This was a pleasant stay, within walking distace near Hyde park and Oxford street, the overall service was very nice!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pembridge Palace Hotel

Address: 55 Prince's Square, London W2 4PX, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #892 of 1,066 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pembridge Palace Hotel 3*
Number of rooms: 118
Official Description (provided by the hotel):
Pembridge Palace Hotel is ideally located in the heart of tourist attractions, to the north of Kensington Palace and Hyde Park.It is centrally situated and well connected. Close to Paddington Station which is just 15 minutes from Heathrow Airport and only few minutes from the underground stations of Queensway and Bayswater. Walking distance to fashionable Notting Hill and antique Portobello Market! Next to the famous Whiteley's shopping center located near Baywater tube station and Queensway underground. Walk, take the tube or a short bus trip to the shopping centers of Oxford Street and Regent Street. Walk amongst the famous shops of Bond Street where the likes of Burberrys, Armani, Louis Vitton etc are found. Why not go to the local London museums and theaters, clubs and pubs, outdoor markets. There's plenty to see and plenty to do in the vibrant city as well as unwind away from the hustle and bustle in our garden. ... more   less 
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Also Known As:
Pembridge Palace London
Hotel Pembridge Palace
Pembridge Palace Hotel London, England

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