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“Great Hotel, Great Location” 5 of 5 stars
Review of Hilton London Green Park

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Hilton London Green Park
4.0 of 5 Hotel   |   Half Moon Street | Mayfair, London W1J 7BN, England (Mayfair)   |  
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Ranked #520 of 1,049 Hotels in London
Exmouth
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Great Hotel, Great Location”
5 of 5 stars Reviewed May 6, 2008

This hotel is in a great location. We stayed here for the original Hyde Park Calling in 2006 and it was literally 10 minutes walk away. In addition, it is 10 minutes walk from various places such as the West End, Buckingham Palace and about 15 minutes from Oxford Street.

The hotel was clean and the staff very helpful, especially the concierge and the barman who stayed up until 5.30 in the morning serving us and about 20 other party-goers when we had a very boozy night in there!!

The rooms were clean, however, we did have to ask to be moved as the first room we were given overlooked air conditioning units from the bar behind the hotel and consequently, we had to keep the windows shut to reduce the noise. The next room was on the 3rd floor, larger, lighter and had a bigger bathroom which all round was a bonus.

Breakfast was great with something to suit everyone.

To sum, a great base for London and only 2 minutes walk from the Hard Rock cafe and their pulled pork sandwiches!!

  • Liked — The location, the breakfast, and the room
  • Disliked — The air conditioning units outside the first room.
  • Stayed June 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson, Arizona
Top Contributor
369 reviews 369 reviews
65 hotel reviews
Reviews in 86 cities Reviews in 86 cities
214 helpful votes 214 helpful votes
2 of 5 stars Reviewed April 24, 2008

This Hilton sits on a side road across from Green Park and just around the corner from the nice eateries of Shepherd's Market. So location is very good, and it is a five minute walk from the Green Road Underground, so one can easily get from all airports to the hotel just by Underground and a brief walk. Mayfair is a great area to stay in, but be careful of this place!

We stayed in an upgraded room, and it was hot, with no way at all to control the temperature. The windows opened a little, but just did not help. The heat came out of the ceiling vent, and the bathroom was unbearable.

The fan in the closet was broken. But everyone was very friendly and acknowledged that it was a bit hot. And a bit run down. And the concierge could not give good advice, When asked where to get a train to Brighton, he suggested several Underground stops, one of which you could not get a train to Brighton from. This is unforgiveable especially when you drag luggage up and own stairs and end up somewhere you do not want to go,

Little things here seem a problem. NO newspaper even though we were promised one. Very expensive breakfast....but go around the corner to Shepherd's Market for many lower cost but very good alternatives.

Overall, stay here for the location, pay alot for that, and do not expect the normal Hilton experience.

  • Liked — Location, location, location
  • Disliked — High cost for the value, unless you love living in a sauna
  • Stayed April 2008, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed April 22, 2008

Have stayed at the Hilton Green Park on several occasions for business. The rates are always competitive and the staff are generally helpful, but the rooms are cramped, noisy, and uncomfortable. Each time I stay I vow it will be my last. The convenience always brings me back. This last stay was it. The mattress on the bed was ancient, could feel the springs. Every morning at 7am I could hear the janitor bang the door and fill up a bucket of water. Anyone walking down the hall reverberated through the walls. Slamming doors and noise from the elevators was a constant. Next time I will be going back to Le Meridien Piccadilly, worth the extra GBP.

  • Liked — location
  • Disliked — NOISE!
  • Stayed April 2008, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuusula, Finland
Top Contributor
127 reviews 127 reviews
127 hotel reviews
Reviews in 78 cities Reviews in 78 cities
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed March 26, 2008

Stayed there for one night in March’08.

I was pleasantly surprised to get an upgrade to Deluxe room plus a complimentary bottle of red wine and an assortment of fruits waiting in the room. I’m only a mid-level Hilton Honors member (Gold) so I’m really not used to being treated with welcoming wine bottle. This happens maybe once every two years (and I am staying in quite a number of Hilton group hotels over the year).

Room was quite big (for London standards), including rather spacious bathroom. Room quite recently completely renovated, as was the rest of the hotel. There were some marks and stains from usage, but overall impression was still a good one. All the basic equipment found in the room, from flat-screen TV to ironing board. Didn’t find WLAN though.

Lovely “old London style” narrow corridors and squeaky floorboards indicating an old building, you don’t get that anywhere else than in London :-)

Nicely located near Royal gardens, even though there’s no direct line of view. View from my 4th floor room was directly to another building across the narrow street, but in London I’m not really expecting anything else. Location is good, plenty of seeing and doing in the walking distance. Tube station almost around the corner. Big Ben is only one tube stop away!

Breakfast was good, lots of variety (unlike normal London hotels). Cannot comment about restaurant or room service quality since didn’t try them.

No executive floor for Hilton Honor members in this hotel.

Would I return there? Yes, absolutely. Price seems to be normally a bit steep though, so have to hunt for bargains

  • Liked — Location, quality, felt comfortable
  • Disliked — No real complaints
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 2, 2008

Unlike other Hilton hotels, this one is unable to follow simple instructions made during the booking. This has happened to me on other stays and I have now given up!
The room I stayed in was small and overlooked a noisy road - and was dreadful value for money.
Most Hilton's are great - this one most certainly is not. I can only assume that they get so much local business they feel they do not need to try.

  • Liked — Cleanliness
  • Disliked — Room - size & noise
  • Stayed February 2008, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Worcestershire
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 31, 2008

I stayed at this hotel on business in early January 2008. It was nice to stay at a Hilton that was smaller than the normal Hilton hotels. Almost felt like a more family run hotel. It's situation was close to the London Underground (Green Park on the Victoria Line) so it made it very handy for most locations in London, but on a quite road. It did not have an Executive Lounge, which I am used to in Hilton's but it had a very nice bar. I eat in the bar on both nights of my stay and it again felt more of a family run bar than the business Hilton hotel I have stayed in previously in London. The bar food was of a good standard too. There was a resturant but I was happy to sit in the bar on both evenings.

The rooms were again of a high standard and typical of the Hilton chain of hotels. As I work for a company with offices in Victoria, London, I would not hestiate at staying at this hotel again.

  • Liked — A nice small Hiton hotel.
  • Disliked — No Executive Lounge
  • Stayed January 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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wales
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2008

My husband and I have stayed here a couple of times, It is smaller and more intimate than the larger park lane around the corner, the rooms are warm, but if you turn the radiator off as soon as you arrive it cools down quite quickly,
The location is great and the breakfast is wonderful, everyone is helpful and friendly even when you are on your sixth bowl of bar nibbles!! And the evening meals are beautifully cooked and well presented, This is a place where the pace is unhurried and you can completely relax, we are off again in a few weeks and cant wait!!

  • Liked — location and food
  • Disliked — leaving!!!
  • Stayed November 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton London Green Park

Address: Half Moon Street | Mayfair, London W1J 7BN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#316 Luxury Hotel in London
#339 Romantic Hotel in London
#381 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Green Park 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton London Green Park hotel is set between the leafy Royal Parks and the shops of Oxford, Regent and Bond Street. The stylish Georgian townhouse hotel is just 45 minutes by train from Heathrow Airport, and within easy walking distance to London attractions like Buckingham Palace, Westminster and Harrods. Boasting a traditional exterior with a contemporary interior, the hotel is a 3 minute walk away from Green Park Tube Station. Enjoy modern International cuisine at the Tiger Green Brasserie, sip afternoon tea and gin creations in the Berry Bar & Lounge or enjoy the 24-hour Room Service. The Hilton London Green Park hotel has state-of-the-art climate control system in all rooms, allowing guests to individually regulate their room’s temperature at the touch of a button.Steeped in history, dating back to the 1730’s, the Hilton London Green Park hotel is situated in one of London’s most prestigious locations. London’s “City” district is a quick tube or taxi ride away, yet within a short stroll of the hotel guests can experience the vibrancy and culture of the West End and Theatreland or Mayfair’s exclusive designer stores, restaurants, bars and the famous Royal parks of Central London.The Hilton London Green Park hotel offers wireless internet access, 5 conference and meeting rooms for 2 to 100, a conservatory in the restaurant and a 24-hour business centre. Canary Wharf is accessible via a direct tube link from Green Park on the Jubilee line. ... more   less 
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Also Known As:
Hilton London Green Park Hotel London
Hilton International London
London Hilton
Hilton London Green Park England

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