We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent london hotel” 5 of 5 stars
Review of Park Grand London Kensington

Save Saved
You added Park Grand London Kensington to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Park Grand London Kensington
4.0 of 5 Hotel   |   33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington) (Earls Court)   |  
Hotel amenities
Ranked #133 of 1,073 hotels in London
wales
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“excellent london hotel”
5 of 5 stars Reviewed yesterday NEW

really welcoming staff, nice contempoary fittings, nice position, very very clean, good price for a London hotel. The room wasnt big but at this price that is not a complaint. First time we have stayed in a below £100 per night hotel in London but equals or betters all others above that cost we have stayed in

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

359 people have reviewed this hotel

Traveler rating
    178
    148
    23
    6
    4
See reviews for
34
142
16
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a great two-night stay at the the Kensington Park Grand. The room was a good size, it was very clean, the bed was incredibly comfortable and the staff could not have been more helpful. We were especially grateful that we were able to leave our luggage at the hotel before check-in and after check-out, to suit our travel arrangements.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marstons Mills, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived to the hotel after 6 pm and they gave us room 503 . Since we were planning to spend 5 nights I booked a deluxe room base in the pictures on their website and the description. I chose the early booking to receive a fruit basket and mineral water. When we saw the room it did not look like the one in the pictures. Size is small, bed is double and the space to move around is very limited. We talk to the receptionist who said that we had an upgrade ??? They show us a room in the basement to compare and yes it was bigger but you have a wall in front of your window so we decided to stay in the 5th floor.
They send us a mini fruit basket with a pear, banana and apple and we had the mineral water
Overall it is a good hotel with many amenities in the room, but If I would have known the size difference I would not spent less money booking a DELUXE room . I paid 775 for 5 nights not for a standard room.
We were traveling around Europe and London was our final destination and we were expecting more from the hotel .

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely clean hotel in an excellent location to visit most of Londons attractions.
Earls court tube is a 3minute walk with cafés, pubs and restaurants within vicinity.
Room only so can't comment on the hotel food, would use this hotel again for sure.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton C, Manager at Park Grand London Kensington, responded to this review, 1 week ago
Dear Mikeygg,

Thank you very much for taking the time to review our hotel. The hotel is indeed situated within a short walking distance to Earls Court tube station providing easy access to many of Londons attractions.

Perhaps if you stay with us again you'll be able to experience the service that our restaurant also offers.

If I can help with anything else please do not hesitate to contact me directly on clayton@parkgrandkensington.co.uk

Kind Regards,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
devon
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Ideal location as seen before, really handy for the tube.
Staff friendly and helpful. Modern and spotlessly clean. We did not eat here but lots of places near by and nice local just in behind called Kings Head, which we had a few drinks and food.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton C, Manager at Park Grand London Kensington, responded to this review, 1 week ago
Dear Devongirl_10,

Thank you for taking the time to review our hotel.

I was very pleased to read that you found our location ideal, and most importantly that your experience with our staff was both friednly and helpful.

Do let us know if we can be of any further help.

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky to book this hotel way in advance so got a good deal on the price. This hotel is meters from earls court station which is bonus as there are no steps to deal with from the platform to the hotel! The staff were very friendly and we were able to have a 1pm check out free of charge. Our room was really good and had a king bed, a microwave and an ironing board and iron. The bed was very comfortable and the air conditioning was very good. The shower was a good size and there was plentiful hot water and good pressure. If there we're any criticisms it would only be that you had to log in to the wi fi every time you used it - it isn't automatic after the first time. Also, they should probably do away with the night time room service check and chocolate drop off - I don't think it is necessary. The windows are not double glazed (at least i dont think they are) so there is a bit of noise but nothing too bad. Overall, I'd highly recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton C, Manager at Park Grand London Kensington, responded to this review, 1 week ago
Dear Perthites-2,

Thank you for taking the time to review our hotel.

I'm very pleased to read that you enjoyed the facilities of the hotel and that you found our staff to be friendly.

Thank you very much for recomending us to others.

Do feel free to contact me on clayton@parkgrandkensington.co.uk if I can help you with anyhting at all.

Kind Regards,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Would definatly recommend this Hotel to anyone and would most definatly go back! Doesn't look anything special from the outside but as soon as you walk in its a totally different story. It is exactly the same as shown in the online pictures, very modern and extremely clean!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton C, Manager at Park Grand London Kensington, responded to this review, 1 week ago
Dear EllaAshleighSkye,

Than you for taking the time to review our hotel and especially recommending it on to others.

Unfortunately we are very limited with what we can do to the exterior of the hotel, but I'm glad that you were delighted with the interior of the hotel.

If I can help with anything else please do feel free to contact me on clayton@parkgrandkensington.co.uk

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Park Grand London Kensington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#100 Luxury Hotel in London
#104 Business Hotel in London
#124 Family Hotel in London
#125 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Grand London Kensington 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Orbitz, WHM Global Ltd., Agoda, Cheap Tickets, Tingo, TripOnline SA, Despegar.com and Otel so you can book your Park Grand London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England

Owners: What's your side of the story?

If you own or manage Park Grand London Kensington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.