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“Wonderful stay, great location, room and staff!” 5 of 5 stars
Review of Park Grand London Kensington

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Park Grand London Kensington
4.0 of 5 Hotel   |   33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington) (Earls Court)   |  
Hotel amenities
Ranked #160 of 1,071 hotels in London
1 review
1 helpful vote 1 helpful vote
“Wonderful stay, great location, room and staff!”
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a wonderful few days in this hotel, and would definitely recommend it. We were upgraded at no extra cost on arrival. The room was beautiful, spacious, well-equipped and 5* for cleanliness. Situated in a quiet area, but close to Gloucester Road underground and some lovely little shops and restaurants. Very easy to explore from here :)

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 2 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Hotel on an up and coming street (some other refurbished hotels on the way) close to Earls court tube reveals an excellent value for money accommodation with superb customer service throughout.
Rear rooms lack good visual amenity but great situation for night life persons with no external noise situation.

Room Tip: Some rooms do not have front street views, but rear rooms great if you are a clubbing night life per...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 2 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Spent a week at this hotel on business. The location can't be beat. It is few minutes walk from the Earl's Court tube line (on side street off Earl's Court Rd.). It is a boutique hotel with small rooms - but very comfortable and clean. Their breakfast options are good (but typical of most hotels, I think). There are many restaurants within walking distance and a Sainsbury's about 5 mins walk away. The staff is friendly and accommodating. They gym is tiny. I think it's great for business or if you are spending a few days in London. Must say the bed is super comfortable.

Room Tip: I was on 5th floor, but those on lower floors can see into the flats across from them. Just keep yo...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 2 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I just stayed for a little over a week and it was the best place our group has found for our annual business trip. We absolutely plan on returning. Great location for Earl's Court events. Great neighborhood with plenty of local feel and centrally located on the underground. My room was freshly made twice a day and the hotel was extremely clean, well kept and modern.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 4 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkhamsted, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed overnight with friends for a fiftieth birthday celebration. Hotel was only a short walk from Earls Court station. Staff were very polite and accommodating. The rooms were of a high standard,being very clean and modern, with a extremely comfortable bed and a very nice shower room. Breakfast in the morning, which was a buffet, was also very good. Would definitely stay again in the future.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 6 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

For London not a bad hotel. Didnt try breakfast as overpriced but not unusual in London. Close to Earls Court so handy for tube. As this was my first visit I got the obligatory free "upgrade" to a club room. This was below ground level with little natural light. Bed was very comfortable. Breakfast typical London prices but close enough to plenty of breakfast eateries. Dont forget star ratings in London are completely out of sync with the rest of Uk and the World.

Petty but when I received the Trip Advisor link to review the hotel I was asked to review my "positive experience".

Room Tip: Ask if the room is below ground level.
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 6 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects. Also, to ensure that we would love to allocate you a room on the higher floor depending upon the day's inventory levels.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 3 nights in the Park Grand LOndon Kensington and I had a nice stay. My room was large and clean, the bathroom brand new with a nice shower. It is a small boutique hotel in a quite street. The staff are very polite and kind. The position is very convenient as it is only 2 minutes walk from Earls Court Tube station. The only downside: the breakfast room is not very large and sometimes I had to wait to have a free table, but only a few minutes anyway.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, 6 days ago
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Moreover, please accept our apologies for the fact that you might had to wait for the breakfast which happens purely due to the fact that we have lots of groups in house & tables are occupied for a longer span of time.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Grand London Kensington

Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Best Western Premier Shaftsbury London Kensington Hotel
Shaftesbury Kensington Hotel London
Shaftesbury Kensington Hotel
Shaftesbury Kensington
Shaftesbury Kensington London
Park Grand London Kensington England
Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#112 Luxury Hotel in London
#117 Family Hotel in London
#162 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Kensington 4*
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