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“Excellent value, good quality and convenient location” 5 of 5 stars
Review of Park Grand London Kensington

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Park Grand London Kensington
4.0 of 5 Hotel   |   33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington) (South Kensington)   |  
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Ranked #165 of 1,049 Hotels in London
Certificate of Excellence 2014
Chipping Norton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent value, good quality and convenient location”
5 of 5 stars Reviewed December 20, 2013

Stayed here twice now and will definitely stay again. Modern decor, very friendly staff and a lovely comfortable bed. Bathrooms are like new. The hotel is only 5 minutes walk from Earls Court tube and the West End can be reached in about 20 mins.

Room Tip: The rooms are not the biggest but very comfortable
See more room tips
  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 21, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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703 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2013

Stayed at the hotel last night and found it ideally located. Check in was straightforward. The rooms, I had a double, but had booked four rooms including a single and twin were all fairly compact but well equipped. They were clean and presentable. The bathroom and shower was excellent. The bed was comfortable. The bar facilities however are woeful. We had a couple of drinks before going out for the evening, and other than two barstools there is nowhere to sit other than at a table set for dinner service.There is no range, or draught drinks. We went out for the evening as the hotel is so well situated, but when we returned to have a drink were told there was no evening bar facilities. Shame, as it was the only negative to the stay. The breakfast was good, and the staff at check-out friendly, efficient and fast. All in all I would definitely return to this hotel and recommend it to others as it was excellent value.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 20, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington. Moreover, we will definitely take your feedback regarding the Bar timings on board as we purely aim to ensure that all our valued clients are satisfied & comfortable at all times.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
148 reviews 148 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 17, 2013

Stayed here with my son while visiting my daughter at school. The Earls Court tube stop is just a block away, thereby making this highly convenient to everything! The staff were very accommodating - letting my daughter sleep in for a late check out after we left for the states. Whatever we needed, it was there - with a smile. The room was very comfortable, with up to date bathroom configuration and amenities. I'd stay here again - and recommend it.

Room Tip: Get the upgraded room - I think they're bigger.
See more room tips
  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 18, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeenshire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2013

The hotel is in a great location for business and siteseeing in London. The staff is very attentive and courteous and willing to help with any additional travel arrangements. The rooms are modern, clean and very well priced. Do not expect any spectacular views, but the location is unbeatable and very accessible by the Tube (nearest stop Earl's Court) and is a direct route on the Piccadilly Line from Heathrow.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 17, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2013

Great sized bed. Very helpful staff and a great location near to Earls court tube station. The only issue is parking. we parked at the Marriot which costs £35 for 24 hours. Parking is free on Sundays and in the evening outside the hotel.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 17, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Also, we appreciate & value your feedback with regards to Parking facilities & we will definitely work on the issue in order to ensure that all our valued clients are enjoying a hassle free stay at all levels.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark-on-Trent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2013

Large nice modern room, nice hotel, friendly staff. Close to Earls Court tube station but not noisy. Brilliant breakfast, good choice of food. Local pubs, restaurants and food shops. Would definitely stay here again.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 17, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 15, 2013

I was pleasantly surprised by this hotel. It was modern, very well designed, comfortable, clean with easy access to everything including Heathrow. The staff was warm and helpful. Would definitely stay here again and recommend it to my friends.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASehgal, Manager at Park Grand London Kensington, responded to this review, December 17, 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Phone Number:
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#102 Business Hotel in London
#126 Luxury Hotel in London
#146 Romantic Hotel in London
#196 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England

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