My family and I stayed at this hotel for 2 nights and found it to be pleasant. Unfortunately the size of the rooms were small but that didn't matter as the service was very good. The hotel could do with a ramp at the stairs since many other guests including us, had baby prams. That meant waiting for help to get the prams down the stairs. We were quite lucky as we managed to find some staff member to help us with ours. Other than that, food, service and amenities were good and the location was convenient.
We booked a tour through the hotel and the receptionist was very helpful. Would stay there again.