We could only afford to stay for 1 night for my birthday, but are very glad we did! This is a hotel to STAY in!
On arrival, the smoky glass doors open and you step into a lobby filled with the scent of grapefruit (candles), bowls of oranges, warm wood floors & soft candle lighting. Even the reception area seems mysterious, hidden away behind a set of key cubbyholes. The concierge, an enthusiastic young New Zealander, showed us to our room, around our room & organised tea in the Chinese room.
Having got their early, we were given an outside lower level room - part of the section of Victorian terrace that the hotel takes over. It was accessed by going outside of the hotel, had its own front door and kitchenette - but I was concerned about potential noise on the road on a Saturday night & it didn't quite have that 'decadent' feeling. Also - not being famous(!) - we didn't feel we needed to be so secluded from the rest of the hotel! So, we asked if we could move to a room within the main body of the hotel itself facing inwards.
That was the best move. Our room was luscious - reds, blacks & golds. Could never get away with those colours in our own home but it worked. Orchids adorn the rooms, the sofas are sinkable, the bathrooms luxurious and the beds sumptuous. Dupion silk lined the walls - who needs boring old wallpaper!?
The concierge was wonderful - i've never had such service - he offered to go and rent us DVDs from the shop to watch, and to go out to the local pharmacy to get us bath salts we wanted. The tea served in the Chinese room was laid out in moroccan-style silver pots with a plate of homemade lemon, chocolate and vanilla shortbread biscuits.
The hotel is so cosy that you fail to see any other occupants - even when full. When we ventured down to breakfast at 10am on Sunday, there was no-one there! But why would there be? The room service menu was the best i've ever seen by far - chinese dim sum, delectable cocktails, sumptuous desserts - and breakfast in bed is an option.
The downsides.
It was very expensive. We got a good deal on a director's double but it is still somewhat overpriced - probably because of the celebrity guests. For such expense, I would expect bath salts and nicer bathroom 'condiments' instead of typical hotel-style bottles of shampoo.
It's a 10 minute walk from the tube station - so with heavy baggage that's a bit of a pain. I would ask them to pick you up from the station.
Overall though a great place to hide away in for a few days!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.