We booked in here for 4 days from the 28th May to 1st June 2014. Classed as a 5 star property, this certainly shows with the style, concierges and doormen. We originally had a standard room on the 3rd floor, which for the price wasn't really worth it. The room had problems with electrics and it took TWO days to get looked at then we were upgraded complimentarily to a club room, which waswworthy of 5 star standard. This had a bigger bed, bathrobes, better tv, slightly bigger bathroom, computer desk and leather chair, leather relaxing chair and make up desk. The club room also allowed you access to the club lounge which gave complimentary teas and coffees, breakfast, and evening snacks. In the standard room, breakfast started at £18.95 per person! Stephanie at reception was extremely helpful in sorting out a room upgrade (we never asked for ine) and Lee, the cockney concierge was great! Be prepared for exhorbitant prices if teas (£3.75) and a pint £5.50(!). The staff in general were helpful, but if they knew you were in a club room their attitude completely changed and went out of their way to help. Would I stay here again? Probably but they need to bring prices down a bit. You can have luxury but it needn't cost the Earth. Oh and be wary if the casino!!
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- Also Known As:
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- Millennium Gloucester Hotel London Kensington England