Good points first, room was spacious and quiet, door staff excellent, helpful and attentive.
Bad points, in no particular order. Extortionate wifi, why can small hotels in the countryside provide free wifi and 'luxury' hotels feel the need to charge £5 per hour or £24 per 24 hours? Answer -GREED, there are no extra costs involved, even budget hotels provide limited free wifi. Cost of breakfast, over £20 per person for cooked room service breakfast for food cost of a coupe of pounds, at most. Badly naked bedroom carpet by the door, broken dressing table draw hard to close, shower head way to low, tiny bathroom. Constant whine from bedroom airco and inability to open window for fresh air. Uninterested receptionist at check, no smile, left in mid check in to make a telephone call, in fact bordering on surly, why do this job if you're not interested in customer service and so different to the front door staff.
Overall mostly disappointing.
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- Also Known As:
- Millennium Gloucester London
- Millennium Gloucester Hotel London Kensington England