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“birthday treat” 5 of 5 stars
Review of The Milestone Hotel

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The Milestone Hotel
5.0 of 5 Hotel   |   1 Kensington Court | Kensington, London W8 5DL, England (South Kensington)   |  
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Hotel amenities
Special Offer
4 nights for 3
Ranked #1 of 1,063 Hotels in London
Shrewsbury, United Kingdom
1 review
“birthday treat”
5 of 5 stars Reviewed yesterday NEW

My wife and I recently stayed at the Milestone on a birthday trip to The Albert Hall and I cannot praise this hotel enough. The premises are quirky and full of character and history and the staff full of knowledge of the past of the premises. On arrival we were given a tour of the premises which is something new to me and helped us to find our way around. All of the staff were excellent, friendly, cheerful, proficient and only too willing to help. Altogether a great visit which made a special occasion even more special. I would rate this hotel as one of the best London hotels I have ever stayed in and can't wait for my next visit,

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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1,159 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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Guernsey, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Took a short weekend in London, including a night at the Milestone. A beautiful hotel with wonderful and helpful staff, who know the difference been good service and being intrusive. Room was everything it should be, food was as good as expected and nothing was too much trouble

A wonderful hotel

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorks. England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the first time I'd stayed at the Hotel and it will now be my first choice when travelling to London. I stayed here a week ago in a Deluxe Room. The room was high up on the 5th floor. Even though the room was next to a lift I heard nothing in all the time I was there, inside the Hotel or noise from outside.
I enjoyed drinks in the bar on 2 occasions and the friendliness of all the staff was what stood out to other Hotels in London.
The hotel is right across the road to Hyde Park, which is great for a walk at any time.
If you want a big brash busy hotel don't come here but if you want a quiet hotel that has that extra personal touch, it's the place to come.

  • Stayed March 2015, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at The Milestone Hotel with my Mother, as a belated birthday treat.
From the moment we arrived to the moment we left nothing was too much trouble.
The small gifts and welcome card made us feel special. I was even surprised by delicious birthday cake.
We are planning on returning later in the year along with my brother and his wife for a weekend.
The service was excellent but more importantly everyone seemed to be happy in their job.
The breakfast was amazing, a wide choice made deciding what to eat different. I finally chose the vegetarian breakfast..yummy !
Lovely hotel with lovely people.

Stayed March 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I travel to London often and we've stayed at a number of London hotels. When we discovered the Milestone, we've decided it's our home away from home when we're in London. We love their breakfast and tea rooms, the staff is genuinely cheerful and friendly, the location is impeccable and we are treated like honoured guests in a very fine home. We are often tempted to go to London just to stay a few nights at the Milestone.

Room Tip: Ask for views of the park or one of the upper courtyard facing rooms.
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Green Features: Seem to be very much in line with sensible measures without compromising comfort.
  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Simply one of the best hotels I've stayed in. Went to London to watch a show so booked in for two nights. From the moment we arrived,the staff were so helpful,corteous and polite. The room was lovely as was the rest of the hotel. Afternoon tea is not to be missed,but make sure you're not on a diet as there was no frugal offering,we couldn't finish it!!!! The standards are set high and they achieve them. Would definitely recommend anyone to stay here,we are going back again in May and taking are daughters with us. 10/10 easily.
Thank you.
Mr Knowles

Room Tip: Choose any there all fantastic
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Green Features: Water,heating,air conditioning. Recycling. So yes as in everything at the Milestone Hotel they strive for excellence.
  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had a wonderful stay in the milestone. We could not fault it and we have stayed in many hotels and there would always be something that was not up to scratch. They deserve to have five stars. Thank you to all the staff , for the champagne petals and candles in our room. Magic. I recommend
This hotel 100 percent. Kind regards
Florence Fitzmaurice

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in London
#1 Spa Hotel in London
#1 Luxury Hotel in London
#2 Business Hotel in London
#2 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 63
Official Description (provided by the hotel):
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 
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Also Known As:
The Milestone Hotel London, England

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