I recently stayed at the Milestone Hotel (September 2012) and would definitely give it an excellent rating. The room had every amenity (stayed in Deluxe King) you could want and the staff couldn't do enough for you. The location was good - right near the hop on/off bus - I would definitely stay there again and would highly recommend it.

cj - connecticut

I am staying at the hotel now..I booked through AmEx Fine Hotel and Resorts program. The hotel is located in a mostly resdiential area. The main sites in London, according to the concierge are a 25 minute cab ride away. With the exchange rate, that's about 50 dollars, one way. I asked the concierge this evening for a nice place in the area to get the flavor of London and he didn't have any suggestions.
The rest of the staff is helpful, but I expected more the for the rating and the cost.

I booked a superior room, which was the cheapest fare. Well everything is definitely 5-star, except the size of the room. It feels smaller than Travelodge rooms. One might think its ecological because the room heats up by your body heat, (its that small, but you get what you pay) but then on the other hand, using the aircondition or opening the window helps. Still great, will come again. The small room is fine for a night and on single occupancy. Staying longer needs upgrading...

Stayed here as part of a birthday celebration. We could not fault the hotel at all. What a beautiful place but what made the stay perfect was the staff. Everyone who worked in the hotel were polite, friendly and helpful. We will definitely be staying at the milestone again. Thank you again for such a wonderful time.