We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't believe everything on the hotel website” 1 of 5 stars
Review of Twenty Nevern Square

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Twenty Nevern Square to your Saves list
Twenty Nevern Square
4.0 of 5 Hotel   |   20 Nevern Square, London SW5 9PD, England (Earls Court)   |  
Hotel amenities
Ranked #544 of 1,054 Hotels in London
Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't believe everything on the hotel website”
1 of 5 stars Reviewed January 14, 2013

The room is described on the hotel website as a luxury twin room, however nothing about the room fits the term “luxury” for a traveler from any developed country. Although they claim that the room is 12 square meters in area, the usable space is much less, as most of the room consists of a narrow passageway and a “solarium”. The passageway has stairs on one end, and an inward opening door on the other; it is unusable even for suitcase storage, without obstructing safety and egress. The solarium has a wardobe and tea table in it that take up all the floor space. Thus, the only passable portion of the room is the ~2X8 foot gap between the beds. There is no place to unpack your suitcase – the wardrobe has one small shelf and a safe but no drawers – so your luggage will be open on your bed, which is also the only place in the room to sit.

The shower is on one side of the passageway and separated from the room by only a curtain, no door. There is no counter at all next to the miniscule basin, so set your toiletries on the floor. The toilet is on the opposite side of the passageway, and is about the size of an airplane lavatory. The phone worked intermittently during my stay, and once I had to go to the office to ask a question. In order to turn on the floor lamps at the end of each bed, you have to move the bed and use the cord switch on the floor under the bed. The large windows in the solarium look out over a dreary alleyway, and the drapes are translucent – as soon as the sun is up, you are awake.

The room is in a separate building from the dining area, so be prepared to go outside and walk down the street for breakfast. Take your umbrella. On returning to your room, you will go through 3 locked doors and climb a steep flight of stairs – there is no lift or elevator. Pack light.

The staff was pleasant and tried to be helpful, although few are native English speakers. Their knowledge of London seemed to be somewhat limited. The management is extremely intransigent, and unwilling to work with unsatisfied guests. The food was adequate – microwaved frozen croissants, cold cereal, fruit, cheese. The tube station is very convenient, and there are nearby restaurants that were fine. This room would be OK for a pair of college students backpacking across Europe, whose alternative might be a park bench, but it is inadequate for adult tourists, even on a limited budget – the room price was not cheap. We purposely chose this hotel over a chain, seeking a small, European hotel experience with some character and charm – we came away feeling ripped off.

Room Tip: Don't pay in advance!
See more room tips
  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

605 reviews from our community

Traveler rating
    192
    231
    109
    29
    44
See reviews for
47
316
54
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 11, 2013

At first glance this hotel seems really impressive; however after staying the night my opinion changed.My mother and I stayed the night here after a day out in London, we shared a twin room which was located in the basement. All seemed good at first until I decide to have a shower.Due to the light in the bathroom being on a sensor, while taking a shower you will find that the light will turn its self off a number of times, this mean that every time the light went off you had to open the shower door to make it work. This completely ruined what would have been quite a nice shower. Following this we discovered that the patio door to our room didn't actually shut or lock properly, however staff were helpful enough in fixing this problem in the end. If staying in this hotel i would strongly suggest avoiding the basement rooms altogether as they are next to the kitchen and house keeping rooms. From six am onward we could here people constantly coming in and out and if that wasnt bad enough they didnt seem to have any regard for their paying customer and talked rather loudly and freely.
I would like to say in contrast to this it wasnt all bad. The continental breakfast was lovely and so was the decor. Maybe we would have had better luck in a different room.

Room Tip: dont sleep in a basement room
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
123 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed January 10, 2013

Booked a night in the hotel whilst on a business trip but was unsure after the reviews and after staying here i can see it is not upto everyone's tastes. I on the other hand LOVED it!!! The hotel has unique rooms and suites that match different personalities, i stayed in the Mezzanine suite, it was a two floor apartment some what like a Moroccan theme and style with modern furniture. Room was amazing and i really enjoyed it, it felt like it was my apartment as it was based on two floors. Bathroom was very luxury and was recently fitted. Loved every minute + the private entrance next to the hotel's main entrance. Will be back 100%!! Far better than your boring hotel chain flat pack room's!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 6, 2013

Great small hotel . Good value and great quality. Huge room. We stayed one night and easily caught tube into kensington . It was very sunny and were able to have a drink on our balcony before we went out. Very Nicely furnished in contempory style. Grand living on a budget.! Would go back next time I'm in town.

Room Tip: We had first floor superior room at front
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 4, 2013

This lovely place was clean, comfortable and the staff was helpful. I can only echo the previous reviews in terms of the positive experience with the exception our room which was very small. This was an affordable option in an expensive city and It has wonderful atmosphere. I would return.

Room Tip: A room with a view of the garden and a larger size room if available.
See more room tips
  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brum
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 13, 2012

Good location in particularly quiet square for London. Courteous, friendly and professional staff. Well decorated clean warm room, good choice for continental breakfast. Other reviews have passed comments on the room size, I originally booked a small double but on arrival was upgraded to a deluxe room which I found to be perfectly adequate.
Overall very good experience.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
118 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 26, 2012

Good location close to Earls Court and Olympia. On arrival found I was in a different building next door. This was a flat in a block of other flats. The room layout was strange with a very low ceiling which meant I couldn't stand up. I was only there for one night so didn't complain.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these London hotels
Hotel 55
#322 of 1,054 in London
4.0 of 5 stars 306 reviews
Earls Court
Mayflower Hotel & Apartments
Mayflower Hotel & Apartments
#706 of 1,054 in London
3.0 of 5 stars 679 reviews
Earls Court
Oliver Plaza Hotel
Oliver Plaza Hotel
#474 of 1,054 in London
3.5 of 5 stars 422 reviews
Show Prices
Show Prices
Show Prices
Bloomsbury
Arosfa
Arosfa
#85 of 1,054 in London
4.5 of 5 stars 1,431 reviews
Earls Court
Lord Kensington Hotel
Lord Kensington Hotel
#646 of 1,054 in London
3.5 of 5 stars 340 reviews
Earls Court
Garden View Hotel
Garden View Hotel
#573 of 1,054 in London
3.5 of 5 stars 715 reviews
Show Prices
Show Prices
Show Prices

Been to Twenty Nevern Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Twenty Nevern Square

Address: 20 Nevern Square, London SW5 9PD, England
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#332 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Twenty Nevern Square 4*
Number of rooms: 20
Official Description (provided by the hotel):
Twenty Nevern Square is the second hotel in the Mayflower Collection, a family-run trio of hotels nestled in some of London's most desirable areas. Each hotel in the Collection has been uniquely designed in an East-meets-West style, complete with sumptuous furnishings, opulent colour schemes, and original carved antique furniture. Twenty Nevern Square overlooks the beautiful Nevern Square Garden and features 20 stunningly individual rooms, each equipped with all the modern essentials. The hotel has a fully-licensed bar and a secluded courtyard garden with tables and chairs. Alongside our gorgeous rooms, we have a number of special suites with high ceilings, expansive windows, beautiful views, marbled bathrooms, Egyptian cotton sheets, and state-of-the-art technology, including a large flat-screen HD LED TV. The hotel is just 2-minutes' walk from Earls Court Exhibition Centre, 2-minutes' walk from Earls Court tube station, and a mere 25-minute journey from Heathrow Airport! As we are situated in the fashionable Kensington & Chelsea borough, we are within walking distance of the King's Road in Chelsea, High Street Kensington, and Hyde Park and close to the Science Museum, the Victoria & Albert, and the Natural History Museum. Knightsbridge, with the illustrious Harrods department store, and Harvey Nichols London store, is also only a short distance from the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Priceline, TripOnline SA and Odigeo so you can book your Twenty Nevern Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
20 Nevern Square
Twenty Nevern Square London, England

Owners: What's your side of the story?

If you own or manage Twenty Nevern Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.