My girlfriend and I arrived at different times and consequently got separate electronic keys but only one was allowed to be active, which was a bit off putting and would of been a problem if we had been going to different places and different times, which wasn't a great start for us.
The hotel itself is in a good location just around the corner from Tottenham Court Road tube station and the British Museum. Unfortunately the room I stayed on the 4th floor was compact although although we are of average height and build would of struggled in the small bathroom and shower if we were of a bigger build. The bathroom had only one bath towel and hand towel for a double room and 2 of us. I called Housekeeping and got an answerphone message to say their opening hours and to call the following number out of hours, it was 4pm and was well with the times stated. I then called reception who asked me to check the wardrobes as sometimes housekeeping put them with the spare pillows. I informed the receptionist I had checked the small wardrobe and draws and nothing and explain we were going out to dinner and wanted showers, they informed me 10 minutes, I had to call just over an hour later to remind them. The towels in my opinion are small bath towels and not a great quality, compared to many of their competitors and even lesser expensive rivals who use bath sheets. The bed was adequate. The biggest concern for us the lack of curtains as the windows are venetian blinds, that reflect the light outside through the gaps. When it starts to get light the room gets light, if you are a light sleeper(excuse the pun) not a great experience at all.
Breakfast is more like a cafeteria rather than a restaurant, basic, just OK. I had originally booked again for next month, but cancelled it on my return home. We would not stay here again and felt very disappointed as the write up gave a good impression.
- Official Description (provided by the hotel):
- Location Location Location! The St Giles London (A St Giles Classic Hotel) is arguably one of the most central hotels in the capital. Guests can walk to many major attractions and places to visit. Located in the heart of the West End, only 50 yards to Tottenham Court Road Station. Rooms are compact but well appointed, with a range of standard, deluxe and executive rooms for all budgets. ... more less
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- Also Known As:
- St Giles Hotel London
- London St Giles Hotel
- St Giles London - St Giles Classic Hotel England