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“fantastic service and honour” 5 of 5 stars
Review of Strand Palace Hotel

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Strand Palace Hotel
4.0 of 5 Hotel   |   372 Strand, London WC2R 0JJ, England (Charing Cross / Trafalgar Square)   |  
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Ranked #356 of 1,065 Hotels in London
GreenLeadersGold level
Cambridge, United Kingdom
1 review
“fantastic service and honour”
5 of 5 stars Reviewed December 9, 2012

i was in johnstons restaurant(dawat) on saturday.i was expecting some english food.but i didnt know that, johnstons was changes few month before.to be honest i m not so good with indian food.but one of the staff explain me very well about that food.as a italian i m having always non spice food.but first time i had some indian food.the taste was brilliant, excellent.the customer service was amazing.i will come back again very soon with my family.thank you very much raisul for giving me such a lovely time.i want to see u again next month.thank you my boy.. u make our weekend very delightful. bless you.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,294 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (842)
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Canterbury, UK
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 9, 2012

Stayed here with business for 1 night, unusually whilst only requiring a bedroom for one person this literally meant a single bedded room which I rarely come across in my travels.
I cannot actually think of any real issues with this hotel, it's in a very good location for 'theatre land' and therefore a tourist trap.
It's not the sort of hotel I'd take my wife to for a romantic night away in London, it's a huge hotel with a busy foyer and not the sort of place you'd go for the personal touch. Breakfast, while perfectly acceptable, was again served in an extremely busy and bustling restaurant.
The room seemed recently refurbished and had all the requirements in a room jammed into a very small area being a single bedded room. Walls were thin and person next door kept me awake for a while chatting away on his mobile phone!
In summary, it felt like a Travelodge although 4 times bigger. The sort of place you check in, go and visit the sites, have your breakfast, pay your bill and leave and they would never even notice you'd been there in the first place!
Have stayed in worse but of course a lot better. If you particularly want that area, I recommend the Charing Cross Hotel just down the road if you can get one of the Specials rates.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 8, 2012 via mobile

I enjoyed a wonderful afternoon tea here for my hen party. The value for money was excellent - we had our own function room with the full service for an extremely reasonable price. The staff were very accommodating and friendly. I would definitely recommend this hotel.

  • Stayed December 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Wales
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 8, 2012

went up to london to see cabaret which by the way was fantastic...booked hotel without realising how very convenient to the theatre it was.(savoy theatre)
five minutes walk from charing cross station. 10 minutes if that to covent garden, leicester square, trafalgar square etc.
for the price we paid it was superb. we had the club room...quite small but beautifully arranged with everything you could need. plenty of tea and coffee and water and toiletries.
will be back there next time in london.

Room Tip: expect get a lot more space with executive room but club is perfectly adequate
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portsmouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 7, 2012

We stay in London several times a year and normally stay at Hilton Trafalgar or Waldorf but due to there high prices decided on The Strand Palace and I could not have been more pleased and will be staying here in future.The price is good,we had a friendly welcome from giuseppe and were given our room early which was newly decorated and exceptionally clean and comfortable.i liked the luxury toiletries and complimentary bottled water and magazines in reception.The breakfast choice and quality again exception.The location is perfect for shopping,sightseeing,restaurants and shows.we went to the Aldwych a short walk away to see Top Hat which was amazing.Highly recommend this hotel and will be returning soon.

Room Tip: Double room perfectly adequate but if you want a big room go for the upgrade
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haydock, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 7, 2012

luxurious, clean and spacious hotel. great staff,comfortable,clean rooms and nice breakfast. staff always ready to help and assist. beautiful fish tanks in reception areas. carvery, indian and coffee shop on site. would definatly go again. less than £5 in a black cab to leicester square.

Room Tip: queen room is spacious and has a double window.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

We stayed at the Strand Palace Hotel on the weekend of 7th - 9th December.
Excellent hotel, clean and breakfasts were delicious. Rooms were excellent, clean and well provided with toileteries, linen and tea and coffee.
Staff all very helpful. Great location.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Strand Palace Hotel

Address: 372 Strand, London WC2R 0JJ, England
Phone Number:
Location: United Kingdom > England > London > Charing Cross / Trafalgar Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Green Hotel in London
#235 Family Hotel in London
#237 Luxury Hotel in London
#267 Romantic Hotel in London
#341 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 786
Official Description (provided by the hotel):
In the heart of the West End the Strand Palace Hotel is easily accessible from the City and Docklands areas. The property is located in close proximity to Covent Garden, Charing Cross and a short stroll from Waterloo station. Surrounded by some of London’s finest architectural and cultural landmarks, the hotel is the perfect base for leisure travelers, while for business it provides an impressive location for important meetings with well-equipped Conference and Events rooms. ... more   less 
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Also Known As:
Strand Palace Hotel London, England
Hotel Strand Palace
Strand Palace London
Strand Hotel London

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