We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A fab stay at the Strand” 5 of 5 stars
Review of Strand Palace Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Strand Palace Hotel to your Saves list
Strand Palace Hotel
3.5 of 5 Hotel   |   372 Strand, London WC2R 0JJ, England (Charing Cross / Trafalgar Square)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Free Travelcard
Ranked #337 of 1,065 Hotels in London
GreenLeadersGold level
ESSEX
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“A fab stay at the Strand”
5 of 5 stars Reviewed November 24, 2012 via mobile

My friend and always stay here as its a fantastic hotel. It's clean, central to all the theatres , and shopping .the food in the Carvery is the best ever. Only one small thing, the rooms are very warm , but its such a great hotel we can cope with that. I have stayed here by myself and always feel safe.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,157 reviews from our community

Traveler rating
    1,072
    1,883
    781
    257
    164
See reviews for
433
1,265
661
927
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (803)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Northern Ireland
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 23, 2012 via mobile

This is a good London hotel...busy, clean, good amenities. Single room small but had all I needed. Great location. Waking distance to covent garden, theatre district and embankment. I would recommend.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okehampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 23, 2012

I needed to spend a Saturday night in London but didn't want to pay a fortune for a hotel room as I would only be in it for a few hours. My criteria were that the hotel should be in central London, close to at least one tube station, and of good, reliable quality. So I settled on the Strand Palace Hotel and booked one of their Club Rooms. This is a single room, with a single bed and a small ensuite bathroom.

My room was on the 6th floor and was perfectly adequate. It was compact, and I might have found it slightly claustrophobic if I'd spent several nights in it, but it was fine for a single night. I was startled to discover that I would have to pay if I wanted to watch the TV or use the wi-fi, so I didn't bother with either and read my book instead.

The single bed was comfortable and the bathroom was clean. However, the room was pretty warm and I couldn't do much about that as the window was already open and there was no air conditioning unit to adjust. Apart from that, it was fine and I expect I will stay there again.

Room Tip: I asked for a quiet room when I booked online and was given a room at the back of the hotel.
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemet, California
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 22, 2012

The first time I stayed here was in 2006 and it was not the best hotel but I loved the location! We chose to stay there again in September 2012 because of the location to the undergorund, Covent Gardens, theatres, shops, river and attractions. We were SO pleased with the hotel! It has been totally renovated. Great front desk service, concierge and the rooms were very nice. Fantastic experience, we will be back!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed November 22, 2012

This was my th stay at Strand and I 've noticed several renovations made in the interior. Breakfast was excellent as always, though the hall is a bit crowded at about 9 o clock.
The hotel is superbly situated close to Soho, Covent Garden and the South Bank, so one just walks around. Also, bus stops are just across the street.

Room Tip: Cheap rooms do not enjoy street view.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 21, 2012

I have stayed at this hotel several times before as it is close to Royal Festival hall and is the cheapest room for a single traveller. I had booked this time through Londontown.com whoes printed instructions to the hotel were "charges due on departure". At checkin they insisted on taking the full amount for my two day stay! The room was on the 4th floor. It had loose tiles on the bathroom floor and as I found out later on the radiator did not work. The room was not serviced during my stay. During my last stay at this hotel I had complained that the lifts were not stopping at my floor. Nothing had changed on this stay as I stood at the lifts on the 4th floor and watched them go by without stopping. I walked the short walk to the stairs only to find it busy with people walking down all complaining that the lifts were not stopping.
Breakfast at this hotel in good. If you are travelling to this hotel and are looking forward to a nice traditional british pint of beer you will be seriously disappointed! The two main bars do not do pints of beer.If you want a beer they have a limited choice of bottle beers and have the cheak to charge you more that what a pint would cost. Not a hotel for a lads weekend.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COPENHAGEN
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 21, 2012 via mobile

I'm staying in this hotel that have sold me a room without a view ( with scaffolding) and forgot to tell me that thry wake me up from 7 oclock with a chainsaw outside my window!! They a renovating the hotel.
The bad service in reception offers me a different room for an extra 30 pounds or move me to a room next door ( what should that help ?)
Thats BAD service and I will never return to this hotel. My company that have used this hotel for several years will also be told that we need to find a new place when traveling.
One thing is to be misled by the description of the room on their webpage, another thing is that they dont offer to help me out on a day where the hotel is not full anywhere.
I will never stay here again neither will my company. I stayed here 5-6 times before and been fairly happy)!!!
Think about that !!

  • Stayed November 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMacrae, General Manager at Strand Palace Hotel, responded to this review, November 27, 2012
Dear Guest,

As shown clearly on our website, we are undergoing works to the exterior of the hotel, thus we charge reduced rates for rooms which have scaffolding outside them. I would point out however that any works near these rooms do not start until 0900 and are completed by 1600 each day. It is regrettable you will not be staying with us again, however I would also point out to other readers that chainsaws and work at 0700 in the morning as you state, are complete exaggeration. London is dark at 0700 in the morning and you don't use a chainsaw to refurbish a 100 year old building.

Regards,
David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Strand Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Strand Palace Hotel

Address: 372 Strand, London WC2R 0JJ, England
Phone Number:
Location: United Kingdom > England > London > Charing Cross / Trafalgar Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Green Hotel in London
#219 Family Hotel in London
#258 Romantic Hotel in London
#329 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Strand Palace Hotel 3.5*
Number of rooms: 786
Official Description (provided by the hotel):
In the heart of the West End the Strand Palace Hotel is easily accessible from the City and Docklands areas. The property is located in close proximity to Covent Garden, Charing Cross and a short stroll from Waterloo station. Surrounded by some of London’s finest architectural and cultural landmarks, the hotel is the perfect base for leisure travelers, while for business it provides an impressive location for important meetings with well-equipped Conference and Events rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, TravelClick, Travelocity, getaroom.com, Agoda and Despegar.com so you can book your Strand Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Strand Palace Hotel London, England
Hotel Strand Palace
Strand Palace London
Strand Hotel London

Owners: What's your side of the story?

If you own or manage Strand Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.